In four easy moves, enter your car data here to get offers and services just for you and your car!
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If you change the model, your car will be disconnected and you will have to re-enter the data!
We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.
Contact our customer service for support or assistance
Choose how to enter the data of your vehicle and discover all the services and offers available!
If you change the model, your car will be disconnected and you will have to re-enter the data!
We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.
Contact our customer service for support or assistance
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Extend the warranty and discover the scheduled servicing for your car!
Explore our accessories designed for your car!
Do you want to have offers, exclusive services and personalized content for your car?
We’re waiting for you: register at myFiat!
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Do you need information or support? Do you need a quote? Would you like to book an appointment? We’re expecting you!
The VIN is on the vehicle registration document, on the warranty certificate and on the windscreen, and also on the threshold of the right door under the side molding.
New Euro 6 Diesel engines have an SCR (Selective Catalytic Reduction) catalytic converter which uses AdBlue® to limit nitrogen oxide (NOx) emissions.
AdBlue® is not a fuel additive; it is a water and urea solution kept in a special tank, which must be refilled periodically when required.
This technology ensures compliance with Diesel emissions requirements without reducing your car's fuel-efficiency, handling, torque and power.
AdBlue® consumption depends on your driving style. The instrument panel will alert you by means of a warning light, a symbol or a message when your car needs an AdBlue® refill.
We advise you to top up with AdBlue® regularly, especially before long journeys.
If the AdBlue® tank is empty, you will be unable to start the engine!
You can fill up yourself following this simple procedure, or contact our Service Network.
Always remember to refer to the full instructions provided in your Owner Handbook
If the AdBlue® level is low, the warning light or symbol illuminates and a message advises you to top up with at least 5 litres of AdBlue®.
The cap is next to the fuel filler cap, but in some models it could be in the engine compartment.
You can fill up using a filling pump, can or bottle. Remember always to fill the tank with at least 5 litres of AdBlue® If AdBlue® spills out of the filler neck, clean the area thoroughly and continue filling; if the liquid crystallises, remove it with a sponge and warm water.
After filling up, with the ignition device in the MAR/RUN/ON position, wait for the warnings on the display to go out before starting the engine. If the reservoir was empty before filling up with AdBlue®, you may need to wait for up to 2 minutes.
The personal data (“Data”) of users or visitors to this website (“Users”) which is collected, will be managed by FCA Italy S.p.A. (“We, Us”) in accordance with this Privacy Policy. We may have to update parts of this Privacy Policy from time to time because of changes in the law. If we do make any changes, we will publish them on this website. This Privacy Policy came into force on 04.24.2018 and was updated on 17/05/2021
How is Data collected?
Data may be collected in several different ways:
Why is this Data processed?
We will process the Data collected to provide the User with the service they have requested. We will also perform surveys on customer satisfaction related to the quality of our goods and services, provided that it is in our legitimate interests to do so. If a User consents to us doing so, we will send them relevant marketing information and carry out market research about our products and services so that they don’t miss out on current offers. If Users tell us that they want to receive communication that is specific to them, then we will analyse their personal preferences, interests or behaviours so that we can send them customised communication that we think they might like. If Users tell us that they are interested in receiving relevant offers from others companies that might interest them, then we will share their Data with companies in our group and selected partners in the automotive, financial, insurance and telecommunication sectors with whom we work closely. As we are always looking to make the User’s experience better, we also use the Data to improve our websites. We normally process the Data by automated or electronic means through our websites and mobile apps. We also process data through electronic means, including e-mails and by phone (e.g. SMS, MMS and fax).
Who processes the data?
The Data may be processed by natural persons and/or legal entities (“processors”), acting on our behalf under our specific instruction or contractual obligations. We may send the Data to third parties to comply with legal obligations, or for security purposes.
What about Links to Third Party websites?
Our websites often contain links to third party websites. Those websites are the responsibility of the relevant third party and we cannot accept responsibility for any information or Data inputted into those websites.
Who is the data controller?
The data controller is FCA Italy S.p.A., with registered office in Corso Giovanni Agnelli 200 – 10135 Turin, Italy. You can contact the Data Protection team at the email address dpofca@stellantis.com
Where will my data be processed?
Processors are usually based in EU Member States but we may transfer the Data in countries outside of the European Economic Area (EEA), for example, to store them in databases managed by entities acting on our behalf. These processors of the Data are bound by the instructions we give them to process the Data and must do so in accordance with applicable data protection laws. In the event the Data is transferred outside of the EEA, we will use appropriate measures to guarantee adequate protection of the Data, usually in the form of standard contractual clauses approved by the EU Commission for the transfer of personal data outside of the EEA.
How long will my data be kept?
In providing services requested, we may store your Data for as long as is necessary to protect our interests relating to potential liability related to that service. We will only keep the Data for as long as is deemed strictly necessary to fulfil the purpose for which it was collected. Consent to marketing and other activities unrelated to the performance of the specific service requested may be withdrawn at any time, following which the Data will no longer be used for that purpose. Although the User will not be contacted for that purpose any longer, we may still store it to protect our interests.
What rights do Users have?
Users have the right to:
You can exercise these rights at https://privacyportal.fcagroup.com
The relevant supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can contact the ICO via their website: www.ico.org.uk
The relevant supervisory authority of the data controller is the Italian Data Protection Authority (“Garante”). You can contact Garante via their website: http://www.garanteprivacy.it