Do you need information concerning the many services our retailers offer you, from MOPAR vehicle protection to service work to Accident Assistance? If with are looking for solutions and assistance? We’re here. Always at your side, for whatever you need.
Address, opening times, contacts, services offered: getting to know all about our garages and authorised dealers is easy! Just enter the city, address or Post Code to find all our nearest centres to you in a flash, wherever you are.
With Mopar® Express Care you take care of your car wherever you are, thanks to a complete maintenance service, ready to get to you to handle a breakdown or carry out a routine operation.
What it includes
Check and diagnosis of the electronic components
Periodic maintenance of the filters, brakes, battery, lights and oil change
Recharging the air conditioning
Replacement and repair of tyres and rims
Replacement and repair of window wipers and windows
Cleaning the seats
Universal Telephone Number
You can call Fiat using the Telephone Number* 00800 3428 0000 from the major European countries*. Use our rapid dialling system - on your phone key 00800 Fiat 0000.
*Remember to check the costs of the call if you call from abroad or from a mobile phone.
Ciao Fiat Mobile is the original Fiat app for all motorists. You can access a range of services and assistance at the touch of a finger, wherever you are: store key dates for your vehicle, consult the Owner Handbooks, find your nearest dealership or service centre. The app is regularly updated with new services and functions. Download the Ciao Fiat Mobile app, available for free on the Apple Store and Google Play.
Ciao Fiat Social is Fiat's Customer Service team on Twitter. It offers you assistance and information Monday to Friday, from 9 am to 6 pm. Tweet publically or send a direct message to @FiatCareUK to find support and solutions to meet your needs from our dedicated team of operators. You can also find Ciao Fiat using the #FiatCareUK hashtag.
PURPOSE AND PROCEDURE FOR THE PROCESSING OF PERSONAL DATA The personal data that you have chosen to provide shall be processed in order to:
a) provide the service previously selected and indicated (hereinafter referred to as "Service”) as well as to allow Fiat Chrysler Automobiles UK Ltd to perform surveys regarding said Service;
b) provide, subject to your express consent, commercial and/or promotional information as well as send advertising materials, engaging in direct selling activities or interactive commercial communications regarding the products, services or other activities of Fiat Chrysler Automobiles UK Ltd, or performing market researches;
c) profile your behaviors, habits and propensities to consume in the automotive industry in order to improve the services offered by Fiat Chrysler Automobiles UK Ltd;
d) communicate the personal data, subject to your express consent, to third parties connected and linked to Fiat Chrysler Automobiles UK Ltd, as well as their Partners, to be processed for commercial and/or promotional information as well as send advertising materials, engaging in direct selling activities or interactive commercial communications regarding the products, services or other activities, or performing market researches. The data will be processed in hardcopy, automated or telematic format and, in particular, via post or electronic mail, telephone (including automated telephone calls, SMS, MMS etc.), fax and any other electronic channel (e.g. web sites, mobile apps).
CONSEQUENCES OF FAILURE TO PROVIDE DATA Provision of your personal data is optional. However, without the obligatory data (marked with an asterisk) we will be unable to provide the requested Service and correctly identify you. Without the remaining data, which is not marked as obligatory, the service can still be provided.
THIRD PARTIES WHO MAY HAVE ACCESS TO YOUR DATA Your personal data may be processed by Fiat Chrysler Automobiles UK Ltd and / or other entities, acting on behalf of Fiat Chrysler Automobiles UK Ltd located in EU Member States or in countries outside the EU where such countries provide adequate safeguards to protect data subjects or where model contractual clauses, providing adequate safeguards, are in place.
The personal data that you have provided may be processed by Data Processing Officers, including external, responsible for managing the requested service and related marketing activities and by Data Processor(s) or companies to whom the data has been communicated, as provided below.
THIRD PARTIES TO WHOM YOUR PERSONAL DATA MAY BE COMMUNICATED Your personal data may be communicated to third parties in connection with the fulfilment of legal obligations, by order of public authorities or to exercise a legal right. Additionally, subject to your consent, your data may also be communicated to third parties as stated in point d) in the Information notice.
DATA CONTROLLER The Data Controller is Fiat Chrysler Automobiles UK Ltd.
YOUR RIGHTS You have the right to access your personal data, obtain prompt correction or deletion of any data processed in violation of law, deny use of your personal data for commercial or marketing purposes, in addition to requesting a complete, updated list of all Processors of such data by writing to Fiat Chrysler Automobiles UK Ltd, 240 Bath Road, Slough, Berkshire, SL1 4DX.