On our websites, you will find all the factsheets on extended warranty plans on the various electrical & mechanical coverage included, the description of component families considered and all benefits intended for you. You can always contact your preferred FCA Group Dealership for more details.
Fiat Chrysler Automobiles UK Ltd. and Mopar® wish the best care for you and your car, always ensuring that all activities are carried out in compliance with the Warranty and Maintenance Plan, thanks to:
the help of expert and qualified technicians, trained directly by Fiat Chrysler Automobiles
the use of genuine spare parts
a broad network of authorised garages throughout Europe.
We have a wide and flexible range of packages and maintenance programmes, which are also transferable should you decide to sell your car, so it maintains its constant market value over time. You can choose from various degrees of coverage, duration and mileage, depending on your current requirements. You can find all the answers to your questions by clicking here
On our site, you’ll find the factsheets on maintenance plans, scheduled and otherwise, with the description of the component families considered and all benefits designed or you. You can always contact your preferred FCA Group Dealership for more details.
Fiat Chrysler Automobiles UK Ltd and Mopar® want the best care for you and your car, always ensuring that all activities are carried out in compliance with the Warranty and Maintenance Plan, thanks to:
the help of expert and qualified technicians, trained directly by Fiat Chrysler Automobiles
the use of genuine spare parts
a broad network of authorised garages throughout Europe.
This is a collection of applications that enable you to access your whole digital world through your car’s radio. Thanks to touchscreen systems and a special interface that limits distractions for the driver, now you can enjoy a safe, fun driving experience. Simply download the Uconnect LIVE app free from the Google Play Store or the Apple App Store and login with a Fiat Chrysler Automobiles account. Once you’ve launched the app and connected the phone to the radio via Bluetooth, you will enjoy access to all services.
There are really lots of them and they continuously change because they constantly evolve. They may be tied to the creation of a special account (Twitter), or a subscription (Deezer Premium). We can however give you a list of the apps currently available, which are:
Uconnect for Twitter
Facebook Check In
TomTom LIVE (if your car radio includes navigator).
It is the perfect combination of technological functions that provide all the information and entertainment you desire whilst at the wheel, so you can focus on your driving experience. Touchscreen, voice-activated and steering wheel controls, crisp displays, easy-to-understand buttons are just part of the innovative system designed and built to meet your needs. Uconnect also provides you with one of the most advanced navigation systems as it was designed to fit your vehicle model perfectly.
Check whether you selected from your phone’s menu the function that enables automatic connection. Remember that, if there are multiple phones linked, the system always considers the first linked device.
If there are multiple devices linked, the system always considers the first linked phone as the PREFERRED one. The order of priority for the other connected devices, that are not set as PREFERRED, is determined by the order in which they were added to the list: the last device connected is the one with top priority.
No, this button, which is on the steering wheel, only activates voice recognition for RADIO/MEDIA. All voice commands for the phone can be instead activated by pressing the PHONE button, which is also on the steering wheel.
To make calls using voice commands, you should: press the PHONE button on the steering wheel to access the phone commands. wait a few seconds to give time to the system to synchronise and load phone data. Remember that if your list has over 1000 contacts, you cannot use this function.
Voice recognition precision depends on many factors: background noise, the accent of the person giving the command, and the commands available. Sometimes the system may respond to one command instead of another, but this is normal, precisely because of these variables.
The Uconnect LIVE services can be accessed in the car via your mobile’s data traffic. Using applications via streaming entails high data usage, and if you are in roaming, i.e. abroad, it entails additional costs. Remember that your smartphone’s Bluetooth connection must always be active while you use the services. We therefore recommend checking term conditions with your mobile carrier.
For enabled cars, Uconnect LIVE services are free, except, obviously, the data traffic usage that you pay your mobile carrier. Services may be tied to the creation of special accounts (Twitter), or subscriptions (Deezer Premium).
If you activated the Uconnect LIVE services to your phone first, you are the Master. As Master, you can invite 3 people, under the entry FRIENDS, to use the connected services directly from the app installed on your smartphone, or your reserved area on DriveUconnect.eu. The friend you invited will receive an email with the invitation to access Uconnect LIVE on your car. Remember that just one user at a time can use the on board services. As Master, you can remove a friend from the list, or they can decide to remove their account from the list.
In this specific case, it is possible that the connected services have already been activated by the previous Master. To eliminate them, we recommend contacting our Customer Care. All contact persons can be found here.
The system will regularly notify you of available updates via messages that appear on the radio display. When you receive a message, you can immediately download the updates, or postpone the download to a later time, just like on your phone. Update alerts will appear each time you restart the system. We remind you that only in case of required updates and in the presence of a connection the system will automatically proceed with the download.
The voice synthesizer (Text to Speech) supports pronunciation in just one language at a time. To modify and select the language, you must access the radio SETTINGS. For multilingual apps, the system will only read the parts written in the language set (e.g. Reuters).
Since 2015, Uconnect LIVE is available on some models and markets. When you purchase one of our cars, you will receive an email with all the details to activate and use connected services for the model you chose.
You can download it for free from the Google Play Store or the Apple App Store on your smartphone, if it’s compatible. It is available in Italy, France, England, Spain, Germany, Austria, Belgium, Netherlands, Switzerland, Luxembourg, Poland, Denmark, Sweden, Slovakia, Finland, Czech Republic, Hungary, Greece, Ireland, Portugal, Bulgaria, Romania, Latvia, Lithuania, Slovenia, Estonia, Malta, Cyprus.
It happens. my:Car reports the fuel level on your smartphone by referring to the last trip in which you connected. The data between your car and the app are synchronised when you switch off the vehicle, and are associated with the date and time in which they were transferred. If, the last time you drove, you did not connect to Uconnect LIVE, the my:Car data are not aligned with the real ones on the vehicle. To avoid confusion, you will always find the date of the analysis next to the value displayed, in both the Web version and on the mobile app.
This is a technological platform that enables you to call friends, receive incoming SMS, listen to your music and receive road directions. All this in complete safety, without ever having to lift your hands from the steering wheel. Using it is easy and straightforward: all you need is a phone compatible with the platform functions. Learn more
Call the Fiat Dealership right away with an ID card and your Vehicle Registration Document. The service network will immediately request a duplicate code from Fiat Chrysler Automobiles Italy, which you should receive within a week. We remind you that this type of service is for a fee.
No problem: our Customer Care is active 24/7, 365 days a year. Call the Universal International Freephone Number 00800 34280000, which is free and active throughout Europe, and select 1 ROADSIDE ASSISTANCE, if your car broke down in Italy. If, instead, you’re abroad, select 4 INTERNATIONAL SERVICES, which, in addition to ensuring support in case of an emergency, also offers the possibility of choosing your language. There is also 0044 208 666 9223, which you can contact if you have trouble in getting a connection on the Universal International Freephone Number. To learn what countries coverage applies in, consult the Warranty Booklet you have in your car.
Recall Campaign is a voluntary action of the Car Manufacturer to correct any problems on its products related to the safe operation of the vehicle or to correct not conformities. FCA will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner.
As soon as you receive a notice, contact immediately a Dealership or Authorised Service Centre to book the intervention recommended for your car. You can find all contact persons for our dealerships and authorised centres by clicking here. When you call to make an appointment, we remind you to have your vehicle’s chassis number on hand, which you will find in the Vehicle Registration Document (on page 2, under E).
This depends on the time it takes to tune your car. At the time of booking, garage personnel will be able to provide you with all details on how long the intervention takes and on using any courtesy vehicle.
To find out, you can call the Toll-Free Number 00800 34280000 or check directly at an Authorised Service Centre. Always remember to have your vehicle’s chassis number on hand, which you will find in the Vehicle Registration Document (on page 2, under E).
If you are no longer the owner of the car involved in the Recall Campaign we notified you about, we kindly ask , if you can, to send us the name and address of the new owner. All you need to do is fill out the preprinted and pre-stamped card that you find attached to the letter you received. Then send it to:Freepost RRAG-UERA-ZHGX, Fiat Group Automobiles UK Ltd, Birmingham, B26 3PG Thank you!
Simple: only those who conceived, designed and built your car know it better than anyone else. Original spare parts are the result of a constant commitment in the research and development of innovative technologies. Additionally, they are subject to strict inspections from the moment they are designed until they enter production, to ensure reliability, comfort, performance and safety.
Yes, you can install tyres on your car that are of the right size but have higher speed ratings. You don’t have to get clearance to do so. Instead, in all other cases, for your safety and that of others, clearance is absolutely required.
M+S tyres, whose acronym stands for “mud and snow”, bear these two initials on the sidewall of the tyre and are legally equivalent to winter ones. This type of tyre is also known as “all weather” and “all-season”. Winter tyres, also known as snow tyres, in addition to the letters M+S, also have a symbol moulded on the side: a three-peak mountain with a snowflake. These latter tyres offer distinctly higher performance both when braking and on snowy roads.
You can find the complete range in the section ACCESSORIES. Simply select your car’s model, enter the dedicated area, and customise your car. Additionally, you can sign up your car and discover special offers.
Because it is important to entrust your car to those who know it really well, down to the last detail. Original accessories perfectly integrate with all the mechanical and electronic parts of your car. They are regularly subject to strict inspections, to give you top comfort, performance, safety and customisation over time.
You can call Fiat using the Telephone Number* 00 800 342 800 00 from the major European countries*. Use our rapid dialling system - on your phone key 00800 Fiat 0000.
*Remember to check the costs of the call if you call from abroad or from a mobile phone.
Ciao Fiat Mobile is the original Fiat app for all motorists. You can access a range of services and assistance at the touch of a finger, wherever you are: store key dates for your vehicle, consult the Owner Handbooks, find your nearest dealership or service centre. The app is regularly updated with new services and functions. Download the Ciao Fiat Mobile app, available for free on the Apple Store and Google Play.
Ciao Fiat Social is Fiat's Customer Service team on Twitter. It offers you assistance and information Monday to Friday, from 9 am to 6 pm. Tweet publically or send a direct message to @FiatCareUK to find support and solutions to meet your needs from our dedicated team of operators. You can also find Ciao Fiat using the #FiatCareUK hashtag.
This website is operated by Fiat Chrysler Automobiles UK Ltd ("Fiat" or "Fiat Chrysler Automobiles UK"). For more information about us and how you can contact us please see the Contact Us section. The financial services available from the Finance section of the Fiat website are provided by Fiat Financial Services, a trading style of FCA Automotive Services UK Ltd. The contract hire services available from the Finance section of the Fiat website are provided by Fiat Contract Hire, a trading style of Leasys UK Ltd.
FCA Italy SpA is the Italian parent company of the Fiat companies operating in the UK. FCA Italy SpA is a company within the Fiat Chrysler Automobiles N.V. group of companies and any references to the "Fiat Group" in this policy are references to Fiat Chrysler Automobiles N.V. and its subsidiary companies.
We will always respect your privacy and any personal information that you give us. We will always endeavour to comply with the Data Protection Act 1998 and any associated legal regulations concerning data protection.
When you visit this website, your personal data is only stored if submitted by you when requesting information or using any service available on the site, for example where you might request a test drive or register your details in the 'My Garage' section or request an insurance quote from Fiat Consumer Services.
Use of your information
This policy describes how we and other companies in the Fiat Group (collectively referred to as "we") intend to use your personal information. If this differs for any reason, such as in the case of data relating to children, we will make this clear at the time of data collection.
If you make a specific request for us to contact you, such as requesting a brochure or a myFiat card, we will use the personal information you provide to fulfil your enquiry. We may disclose your information to Fiat Appointed companies and agents for this purpose. Where you request a service provided independently by our franchised dealers or by other Fiat Appointed companies (for example, a test drive or a quote from Fiat Insurance), we may share your information with them to fulfil this request. At any page on this web site where you have the opportunity to submit your personal information, you will be given the opportunity to object to us, our franchised dealers and other Fiat Appointed Companies making further use of your data. You will also be given the opportunity to specify whether we, our franchised dealers and other Fiat Appointed Companies can communicate with you by e-mail, SMS and/or fax.
If you create a myFiat account and log a vehicle against that account you will be considered to be an owner or driver of that vehicle. As such, your details may be passed to one or more of Fiat's agents, partners or franchised dealers to enable them to update their vehicle records. These partners may contact you to tell you about services related to your vehicle such as extended warranties, Roadside Assistance cover or registration with the International Security Register. If you do not wish your details to be passed to any of Fiat's agents, partners or dealers you should clear the 'contact me by post' tick box on the myFiat registration page, or do so after registering, in the myAccount section of the myFiat portal.
If you do not object to us making further use of your data we, our franchised dealers or other Fiat Appointed Companies may keep your data for a reasonable period and use the data given for our own internal research purposes or to contact you in the future to let you know about Fiat's other products and services (such as motor insurance or financial products) or special offers that might be of interest to you or to ask you what you think of us in order to improve our customer service.
We will only contact you by e-mail, telephone or post if you have consented to our doing so. We may notify you on the relevant page of our website that by submitting your details to us, you are giving your consent to receiving marketing messages from us and from our franchised dealers. We will however, always give you the opportunity to object to receiving marketing messages. Your personal information may be passed to and processed by FCA Italy SpA or Fiat Group companies, Fiat's franchised dealers and other agents who act under our direction. We may also share your information with our franchised dealers for use in connection with their business as Fiat franchised dealers. You may hear separately from our franchised dealers about our ranges of Fiat vehicles or from our agents and representatives about related motoring products and services, such as motor insurance or financial products.
Please note that certain benefits available under the myFiat Card scheme, managed via the myRewards section of the myFiat pages on this site, may require us to contact you by e-mail to facilitate the redemption of the benefit. If you opt out of receiving e-mails on your myFiat account we will not send you the relevant redemption e-mail with the result that you may be unable to redeem the benefit in question.
Fiat will not pass your details to unrelated third party organisations except where we are legally obliged to do so (for example in relation to vehicle safety issues or financial regulation) or in order to prevent and detect fraud.
To help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors.
If you give us information about another person, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his/her personal data in accordance with this policy.
Forward to a friend
If you use the 'forward to a friend' facility, Fiat Chrysler Automobiles UK Ltd will pass your name and email address to the friend you are forwarding the information to.
Right to object
You have the right to correct any inaccuracies in the personal data we hold about you, or to change your mind about the usage rights you have given us. Write to us at Fiat Chrysler Automobiles UK Ltd, 240 Bath Road, Slough, Berkshire, SL1 4DX United Kingdom. You also have the right to ask us for a copy of the information about you, which we hold on our systems. We may charge you a small fee for the provision of this information to cover administration costs.
Updating your details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to firstname.lastname@example.org or by writing to us at Fiat Chrysler Automobiles UK Ltd, 240 Bath Road, Slough, Berkshire, SL1 4DX United Kingdom.
We may occasionally create on-line games, which children may play. Parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a Child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.
Fiat strictly protects the security of your personal information and your choices for its intended use. We use current industry standard technology to maintain the confidentiality and accuracy of the information you provide to us. To protect your personal information, we use "secure servers" with industry standard SSL 128 bit key encryption. However, the internet is not a secure medium so we cannot guarantee that any information you submit to us will be free from unauthorised third party intrusion.
A cookie is a small amount of data, often including a unique identifier that is sent to your computer or mobile phone browser from a website and is stored on the hard drive of your computer. Websites can send cookies to your browser if your preferences allow it, but to protect your privacy, a website can only access cookies that it has already sent to you. Many websites do this whenever a user visits, in order to track levels of online traffic.
On the fiat.co.uk website, cookies record your preferences to allow us to tailor the website to your needs. Users can set their devices to accept all cookies, to notify them when a cookie is received, or to not receive any cookies at all. The latter means that some features cannot be provided you may not be able to enjoy the full website experience.
When you visit a Fiat Chrysler Automobiles UK website, the pages you see are downloaded to your device along with a cookie. Many websites do this to understand whether the device (and therefore probably its user) has visited the website before. This is done by checking to see it can find the cookie left there on the previous visit. Each internet browser works differently, so check the "Help" menu to find out how to change your cookie preferences.
Information gathered by cookies helps us to analyse our website visitors and provide you with a better user experience. In addition, Fiat uses an independent research company, Psyma. They gather user feedback via an online survey including cookies, which is embedded on our website. We use this type of information to help improve the services we provide to our users.
In some areas of the Fiat.co.uk website we may embed photos and video content from websites such as YouTube and Flickr. Therefore when you visit a page with content embedded, you may be presented with cookies from these websites. Fiat Chrysler Automobiles UK does not control the distribution of these cookies. You will need to check the relevant third party website for more information.
A list of the main cookies that Fiat Chrysler Automobiles UK websites set (and what each is used for) together with ways to minimise the number of cookies you receive, can be found in the Cookies section.
To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls between us.