On our websites, you will find all the factsheets on extended warranty plans on the various electrical & mechanical coverage included, the description of component families considered and all benefits intended for you. You can always contact your preferred FCA Group Dealership for more details.
Fiat Chrysler Automobiles UK Ltd. and Mopar® wish the best care for you and your car, always ensuring that all activities are carried out in compliance with the Warranty and Maintenance Plan, thanks to:
the help of expert and qualified technicians, trained directly by Fiat Chrysler Automobiles
the use of genuine spare parts
a broad network of authorised garages throughout Europe.
We have a wide and flexible range of packages and maintenance programmes, which are also transferable should you decide to sell your car, so it maintains its constant market value over time. You can choose from various degrees of coverage, duration and mileage, depending on your current requirements. You can find all the answers to your questions by clicking here
On our site, you’ll find the factsheets on maintenance plans, scheduled and otherwise, with the description of the component families considered and all benefits designed or you. You can always contact your preferred FCA Group Dealership for more details.
Fiat Chrysler Automobiles UK Ltd and Mopar® want the best care for you and your car, always ensuring that all activities are carried out in compliance with the Warranty and Maintenance Plan, thanks to:
the help of expert and qualified technicians, trained directly by Fiat Chrysler Automobiles
the use of genuine spare parts
a broad network of authorised garages throughout Europe.
This is a collection of applications that enable you to access your whole digital world through your car’s radio. Thanks to touchscreen systems and a special interface that limits distractions for the driver, now you can enjoy a safe, fun driving experience. Simply download the Uconnect LIVE app free from the Google Play Store or the Apple App Store and login with a Fiat Chrysler Automobiles account. Once you’ve launched the app and connected the phone to the radio via Bluetooth, you will enjoy access to all services.
There are really lots of them and they continuously change because they constantly evolve. They may be tied to the creation of a special account (Twitter), or a subscription (Deezer Premium). We can however give you a list of the apps currently available, which are:
UconnectTM for Twitter
TomTom LIVE (if your car radio includes navigator).
It is the perfect combination of technological functions that provide all the information and entertainment you desire whilst at the wheel, so you can focus on your driving experience. Touchscreen, voice-activated and steering wheel controls, crisp displays, easy-to-understand buttons are just part of the innovative system designed and built to meet your needs. Uconnect also provides you with one of the most advanced navigation systems as it was designed to fit your vehicle model perfectly.
Check whether you selected from your phone’s menu the function that enables automatic connection. Remember that, if there are multiple phones linked, the system always considers the first linked device.
If there are multiple devices linked, the system always considers the first linked phone as the PREFERRED one. The order of priority for the other connected devices, that are not set as PREFERRED, is determined by the order in which they were added to the list: the last device connected is the one with top priority.
No, this button, which is on the steering wheel, only activates voice recognition for RADIO/MEDIA. All voice commands for the phone can be instead activated by pressing the PHONE button, which is also on the steering wheel.
To make calls using voice commands, you should: press the PHONE button on the steering wheel to access the phone commands. wait a few seconds to give time to the system to synchronise and load phone data. Remember that if your list has over 1000 contacts, you cannot use this function.
Voice recognition precision depends on many factors: background noise, the accent of the person giving the command, and the commands available. Sometimes the system may respond to one command instead of another, but this is normal, precisely because of these variables.
The Uconnect LIVE services can be accessed in the car via your mobile’s data traffic. Using applications via streaming entails high data usage, and if you are in roaming, i.e. abroad, it entails additional costs. Remember that your smartphone’s Bluetooth connection must always be active while you use the services. We therefore recommend checking term conditions with your mobile carrier.
For enabled cars, Uconnect LIVE services are free, except, obviously, the data traffic usage that you pay your mobile carrier. Services may be tied to the creation of special accounts (Twitter), or subscriptions (Deezer Premium).
If you activated the Uconnect LIVE services to your phone first, you are the Master. As Master, you can invite 3 people, under the entry FRIENDS, to use the connected services directly from the app installed on your smartphone, or your reserved area on DriveUconnect.eu. The friend you invited will receive an email with the invitation to access Uconnect LIVE on your car. Remember that just one user at a time can use the on board services. As Master, you can remove a friend from the list, or they can decide to remove their account from the list.
In this specific case, it is possible that the connected services have already been activated by the previous Master. To eliminate them, we recommend contacting our Customer Care. All contact persons can be found here.
The system will regularly notify you of available updates via messages that appear on the radio display. When you receive a message, you can immediately download the updates, or postpone the download to a later time, just like on your phone. Update alerts will appear each time you restart the system. We remind you that only in case of required updates and in the presence of a connection the system will automatically proceed with the download.
The voice synthesizer (Text to Speech) supports pronunciation in just one language at a time. To modify and select the language, you must access the radio SETTINGS. For multilingual apps, the system will only read the parts written in the language set (e.g. Reuters).
Since 2015, Uconnect LIVE is available on some models and markets. When you purchase one of our cars, you will receive an email with all the details to activate and use connected services for the model you chose.
You can download it for free from the Google Play Store or the Apple App Store on your smartphone, if it’s compatible. It is available in Italy, France, England, Spain, Germany, Austria, Belgium, Netherlands, Switzerland, Luxembourg, Poland, Denmark, Sweden, Slovakia, Finland, Czech Republic, Hungary, Greece, Ireland, Portugal, Bulgaria, Romania, Latvia, Lithuania, Slovenia, Estonia, Malta, Cyprus.
It happens. my:Car reports the fuel level on your smartphone by referring to the last trip in which you connected. The data between your car and the app are synchronised when you switch off the vehicle, and are associated with the date and time in which they were transferred. If, the last time you drove, you did not connect to Uconnect LIVE, the my:Car data are not aligned with the real ones on the vehicle. To avoid confusion, you will always find the date of the analysis next to the value displayed, in both the Web version and on the mobile app.
This is a technological platform that enables you to call friends, receive incoming SMS, listen to your music and receive road directions. All this in complete safety, without ever having to lift your hands from the steering wheel. Using it is easy and straightforward: all you need is a phone compatible with the platform functions. Learn more
Call the Fiat Dealership right away with an ID card and your Vehicle Registration Document. The service network will immediately request a duplicate code from Fiat Chrysler Automobiles Italy, which you should receive within a week. We remind you that this type of service is for a fee.
No problem: our Customer Care is active 24/7, 365 days a year. Call the Universal International Freephone Number 00800 34280000, which is free and active throughout Europe, and select 1 ROADSIDE ASSISTANCE, if your car broke down in Italy. If, instead, you’re abroad, select 4 INTERNATIONAL SERVICES, which, in addition to ensuring support in case of an emergency, also offers the possibility of choosing your language. There is also 0044 208 666 9223, which you can contact if you have trouble in getting a connection on the Universal International Freephone Number. To learn what countries coverage applies in, consult the Warranty Booklet you have in your car.
Recall Campaign is a voluntary action of the Car Manufacturer to correct any problems on its products related to the safe operation of the vehicle or to correct not conformities. FCA will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner.
As soon as you receive a notice, contact immediately a Dealership or Authorised Service Centre to book the intervention recommended for your car. You can find all contact persons for our dealerships and authorised centres by clicking here. When you call to make an appointment, we remind you to have your vehicle’s chassis number on hand, which you will find in the Vehicle Registration Document (on page 2, under E).
This depends on the time it takes to tune your car. At the time of booking, garage personnel will be able to provide you with all details on how long the intervention takes and on using any courtesy vehicle.
To find out, you can call the Toll-Free Number 00800 34280000 or check directly at an Authorised Service Centre. Always remember to have your vehicle’s chassis number on hand, which you will find in the Vehicle Registration Document (on page 2, under E).
If you are no longer the owner of the car involved in the Recall Campaign we notified you about, we kindly ask , if you can, to send us the name and address of the new owner. All you need to do is fill out the preprinted and pre-stamped card that you find attached to the letter you received. Then send it to:Freepost RRAG-UERA-ZHGX, Fiat Group Automobiles UK Ltd, Birmingham, B26 3PG Thank you!
Simple: only those who conceived, designed and built your car know it better than anyone else. Original spare parts are the result of a constant commitment in the research and development of innovative technologies. Additionally, they are subject to strict inspections from the moment they are designed until they enter production, to ensure reliability, comfort, performance and safety.
Yes, you can install tyres on your car that are of the right size but have higher speed ratings. You don’t have to get clearance to do so. Instead, in all other cases, for your safety and that of others, clearance is absolutely required.
M+S tyres, whose acronym stands for “mud and snow”, bear these two initials on the sidewall of the tyre and are legally equivalent to winter ones. This type of tyre is also known as “all weather” and “all-season”. Winter tyres, also known as snow tyres, in addition to the letters M+S, also have a symbol moulded on the side: a three-peak mountain with a snowflake. These latter tyres offer distinctly higher performance both when braking and on snowy roads.
You can find the complete range in the section ACCESSORIES. Simply select your car’s model, enter the dedicated area, and customise your car. Additionally, you can sign up your car and discover special offers.
Because it is important to entrust your car to those who know it really well, down to the last detail. Original accessories perfectly integrate with all the mechanical and electronic parts of your car. They are regularly subject to strict inspections, to give you top comfort, performance, safety and customisation over time.
Apple Music is a subscription streaming music service that allows you to get over 50 million songs ad-free, download anything and listen anywhere data-free, and add thousands of songs to your library. Apple Music lets you easily discover your favorite artists’ latest releases, find new music just by seeing what your friends are into, listen to playlists curated for every occasion, and enjoy exclusive content such as in-depth artist interviews and today’s hottest sounds on the Beats 1 global livestream. Streaming seamlessly to iPhone, iPad, Apple Watch, Apple TV, Mac, HomePod, CarPlay, Android and PC, Apple Music is the most complete music experience on the planet.
All Fiat 500 120th Family and New 500 Model Year '20 owners who have received the code in the Fiat Welcome Letter can activate the Apple Music subscription. New subscribers to Apple Music are eligible for six 6 months of Apple Music. For further information see 500 Family 120th and 500 terms and conditions of the initiative.
Redeem the code you find in your FIAT Welcome Letter: login or register to myFiat area, enter the code and follow the instructions to activate your subscription. For further information see 500 Family 120th and 500 terms and conditions of the initiative.
This promotion is reserved to Fiat 500 120th Family and New 500 Model Year '20 customers. If you bought one and you haven’t received any FIAT Welcome Letter, please contact our Customer Care at 00800 3428 0000
The personal data you have provided (“Data”) will be processed by FCA Italy S.p.A. (“Company, We, Us”) to provide you with the service you have requested. We will also perform surveys on customer satisfaction related to the quality of our goods and services, provided that it is in our legitimate interests to do so. If you consent to us doing so, we will send you relevant marketing information and carry out market research about our products and services so that you don’t miss out on current offers. If you tell us that you want to receive communication that is specific to you, then we will analyse your personal preferences, interests or behaviours so that we can send you customised communication that we think you might like. If you tell us that you’re interested in receiving relevant offers from others companies that might interest you, then we will share your Data with companies in our group and selected partners in the automotive, financial, insurance and telecommunication sectors with whom we work closely.
What happens if I do not consent?
Submitting the Data is never mandatory however, if you do not provide essential information, we will not be able to provide you with the service requested. Only the fields with an asterisk are essential for us to be able to provide you with the service which you have requested. If you don’t fill in the optional fields, we will still be able to provide you with the service. If you do not consent to us marketing to you, we will not be able to tell you about our latest offers or deals which we think you might like.
Who processes the data?
The Data may be processed by natural persons and/or legal entities (“processors”), acting on our behalf under our specific instruction or contractual obligations. We may send the Data to third parties to comply with legal obligations, or for security purposes.
Who is the data controller?
The data controller is FCA Italy S.p.A., with registered office in Corso Giovanni Agnelli 200 – 10135 Turin, Italy. You can contact the Data Protection team at the email address email@example.com .
Where will my data be processed?
Processors are usually based in EU Member States but we may transfer the Data in countries outside of the European Economic Area (EEA), for example, to store them in databases managed by entities acting on our behalf. These processors of the Data are bound by the instructions we give them to process the Data and must do so in accordance with applicable data protection laws. In the event the Data is transferred outside of the EEA, we will use appropriate measures to guarantee adequate protection of the Data, usually in the form of standard contractual clauses approved by the EU Commission for the transfer of personal data outside of the EEA.
How long will my data be kept?
In providing you with the service you requested, we may store your Data for as long as is necessary to protect our interests relating to potential liability related to that service. We will only keep the Data for as long as is deemed strictly necessary to fulfil the purpose for which it was collected. You may withdraw your consent to marketing and other activities unrelated to the performance of the specific service requested at any time, following which the Data will no longer be used for that purpose. Although we will not contact you for that purpose any longer, we may still store it to protect our interests.
What rights do I have?
You have the right to:
know if any data about you is being processed by us and, where applicable, have access to it;
rectify any inaccurate information we have about you or to have it erased when the request is legitimate;
restrict the processing of the Data when the request is legitimate;
portability, where applicable so that you can obtain the Data in a structured,, ordinarily used and readable format, as well as the right to transfer the Data to other controllers;
object to the processing of the Data when the request is legitimate; and
lodge a complaint with a supervisory authority in case of unlawful processing of Data.
You can exercise these rights by writing to the data controller at the above address or you can write to the email address: firstname.lastname@example.org.