Ducato: The Foundation of Your Freedom
Reliability born from experience. Ducato is Europe’s best-selling motorhome base, crafted for over 40 years with one goal: give travellers freedom with confidence. More space, more stability, and dedicated support wherever the road takes you.
Chosen as the most popular motorhome base vehicle for 17 consecutive years and counting.
A LEGACY OF TRUST
Born to be a Motorhome
With nearly a century of RV expertise, Fiat Ducato is Europe’s leading motorhome base vehicle. Developed alongside top European converters and refined over 40 years, it delivers robustness, and dependable performance for every journey.
SERVICES
Specialised Camper Customer Care Service
Fully dedicated Motorhome Customer Care agents. Speak to professionals with over 10 years of experience in Customer Care and Motorhomes.
Call our Toll‑free Camper Customer Care number
Unified Telephone Number 00800 3428 1111 catering for all Stellantis brands.
If your provider charges for 00800 numbers we can also be reached on 0203 450 8702 where local call rates apply.
Motorhome Service Plans & Extended Warranties
Service Care
A service plan, designed to help you budget for your scheduled services.
Prefer to know your costs upfront? Service Care lets you pay in advance for your motorhome's - regular servicing. It helps you budget and keeps your vehicle in top condition.
- Covers routine servicing based on your motorhome’s schedule
- Can be bought with your new motorhome, or within 12 months of registration
- Flexible plans based on how you use your motorhome
- Available through participating franchised retailers
- Terms and service intervals apply – click below to check the application form for full terms & conditions.
Complete Care
The simple way to manage Fiat Motorhome servicing, maintenance and MOTs with complete confidence.
The FlexCare Complete Care Plan gives Retail and Local Business customers a simple, cost‑effective way to look after their Fiat Motorhome over an agreed duration and mileage. Available for Fiat Motorhomes up to 12 months old, the plan covers servicing, maintenance, MOTs (on plans of three years or more), and selected wear‑and‑tear items—helping keep your Fiat Motorhome performing at its best.
What’s covered:
- Scheduled servicing including labour, manufacturer‑recommended Fiat Motorhome parts and leisure battery health checks
- Wear‑and‑tear maintenance covering items such as brakes, wipers, water pumps and bulbs (excluding tyres)
- Parts failure replacement for faulty mechanical, electrical or electronic components after warranty expiry
- Annual MOTs for plans of three years or longer
- Terms, conditions and service intervals apply - click below to check the application form for full terms & conditions.
Extended Care
A warranty designed for Fiat Motorhomes nearing the end of the manufacturer warranty.
Get extra reassurance with your older Fiat Motorhome. Extended Care is a warranty that helps pay for repairs if your Fiat Motorhome has a sudden electrical or mechanical fault after your manufacturer warranty ends.
- Covers the cost of eligible repairs using Fiat Motorhome parts
- No excess to pay on valid claims
- Must be bought before the manufacturer warranty expires
- What's covered depends on your policy – please read the Insurance Product Information Document and policy summary for full details
Your journey doesn't end here.
You've explored the world of Campers, now discover the complete Fiat Professional Van range.
Converters offering Fiat based products
Auto Sleepers Ltd - Fiat
Auto-Trail V.R. Ltd - Fiat
Consort Motorhomes Ltd - Fiat
East Neuk Campervans - Fiat
IH Motorhomes Ltd - Fiat
Swift Group Ltd - Fiat
Vantage Motorhomes Ltd - Fiat
Wildax Conversions Ltd - Fiat
CONTACT US
We understand that things don’t always go to plan. If you are experiencing an issue, looking for information or have a general query regarding your vehicle, we kindly ask that you contact your local Motorhome retailer in the first instance, as they are best placed to assist you promptly.
If your local motorhome retailer is unable to assist, or if you wish to make a complaint, please contact our dedicated Customer Care Team by clicking the link below. A member of the team will be happy to guide you through the next steps and provide any further support you may require.