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Q&A

Product

Why do you say it has the soul of the old 500?

You can easily recognize it as a 500 but it is totally new. More roominess but same proportions with a new character and more presence. The new Fiat 500 entails the elements of the previous generations, remaining the iconic city car with the same proportions in terms of style and clean design, always classic and cool at the same time.

What are the main technical features?

The main technical features are the following:
- Autonomy: up to 199 miles WLTP combined cycle range*
- Fast Charge standard: 85kW.
- Combo 2 smart charging ports.
- 11kW AC on board charger.
- EV Driving Modes selector with 3 driving modes.
- Cabin Pre-conditioning and charge scheduling.
- All new infotainment system with connected services.
- Autonomous Driving level 2.

How is it bigger than the current 500? How is it bigger in terms of roominess?

The new Fiat 500 is +61mm length, +22mm wheelbase, +56mm wider, up to 17’’ wheel. +42mm front seats internal width, +10mm front occupants headroom, +4.2 Lt storage capacity thanks to the new central console.

What is the autonomy level of the New 500?

Up to 199 miles in WLTP combined cycle*, in normal weather conditions.

Is the fast charger standard and or available on all trims/models?

On «la Prima» the fast charge is standard (up to 85 kW). The rest of the new Fiat 500 range will be revealed during this year.

Will there be other levels of trim available in the future?

You have discovered «la Prima», the epitome of style of New 500. There is also a complete range coming for New 500, it will be revealed during this year.

What are the main differences between the “Opening Edition” and the “normal” version?

«la Prima» will be the epitome of the New 500, including all the brand new contents in terms of style and technology available for the car. The opening edition features some exclusive contents like the monogram roof (for the Cabrio version), the exclusive interiors with leather free dashboard and seats. The new Fiat 500 Range will be revealed later this year.

How many colours is the La Prima available in? How many colours will the “normal” range be available in?

New Fiat 500 «la Prima» will be available with three brand new colours all inspired by nature: Mineral Grey (metallic) to represent the Earth, Ocean Green (micalized), to represent the sea, Celestial Blue (tricoat) as a tribute to the sky. The colours available on the range of New 500 will be revealed later this year.

Why did you present the New Fiat 500 has a cabrio version first?

The New Fiat 500 cabrio is the most iconic body for our little jewel.«la Prima» cabrio is the only urban electric cabrio car with 4 seats offered in Europe.

Does the new Fiat 500 offer the “One pedal driving” experience?

The new Fiat 500 is equipped with an EV mode selector that gives the driver 3 choices to manage the best driving style: NORMAL, RANGE and SHERPA.
The NORMAL mode offers a driving style as much as possible close to vehicles with internal combustion engine, with a reduced intrusion of the EV typical regen effect on the brake pedal.
The RANGE mode on the contrary includes the ONE PEDAL DRIVE experience, that maximize regen by combining conventional acceleration, using the right-hand pedal, with a much higher degree of deceleration than in a conventional car.
When the driver lifts off the pedal, the car slows down more quickly than an internal-combustion-powered car would, coming to a complete stop under some circumstances.
The driver still has to use the brake pedal to come to a complete stop, but once he has acclimatized, the only need to hit the brakes is for emergency situations, and gradually reducing the need to lift the right foot from one pedal to another.
The SHERPA mode optimizes residual range, through a smoother and lower accelerator pedal response. Limits the maximum speed at 50 mph. Climate and auxiliaries (heated seats, windshield, mirrors) are automatically turned off by the vehicle, even though the driver is always allowed to turn them on.

What’s the Price of the «la Prima»?

The price of the new Fiat 500 "la Prima" will be £32,995 for the convertible version and £ 29,995 for the hatchback version before any available incentives. As an electric car, the new Fiat 500 «la Prima» will be able to benefit (subject to customer eligibility checks) from local or state incentives. For full information, always consult the official websites of the relevant local or state authorities.

Batteries

What is the Battery range*?

The new Fiat 500 comes with a 42 kWh battery, capable of up to 199 miles under WLTP conditions.
*Electric range data given is preliminary and has been determined according to WLTP test procedure methodology. The preliminary values might differ from official final type approval data.

Which kind of batteries are used?

We use a Lithium-Ion, Gen 3a; cathode NMC, anode Graphite.

Where is the battery pack placed inside the car?

It is integrated within the chassis, located below the underbody, with no impact on roominess and luggage compartment.

How long will the batteries be covered under warranty?

Customer proposal: we offer to the new Fiat 500 customer of 500 BEV a warranty of 8 years / 100k miles (warranty expiring on expiry of the first of these conditions) with a SOH of 70%.

Does the car have a heating pump?

The vehicle is equipped with a high-voltage heater; for cold weather countries the vehicle is also optionally equipped with heated front seats, which deliver immediate heating comfort, thus reducing the use of the high-voltage heater.
Cabin pre-conditioning is also available in order for the vehicle to reach a comfort temperature while plugged, before usage.

Do you have an App that shows the location of charging points?

Yes, of course: White label app integrated directly in the FIAT app will allow you to find, book and pay for your charge. There will be an available network of more than 130,000 charging points all over Europe.

Does the Navigator include the charging points? And a route with charging points?

The navigator will be able to display the charging points and it will be possible to identify the nearest charging point according to the battery consumption and the type of route.

Who is the supplier of the batteries?

The supplier of the battery is SAMSUNG.

How does SHERPA MODE work?

New 500 «la Prima» will be equipped with a Combo Plug (CCS2), including a type 2 connector that enables both Public AC charging and DC fast charging. Type 2 Plug is the most popular and widely used as it’s a standard used in Europe.

Recharging

Is the wallbox capable of fast charge in DC and if so, how long does it take?

No. The wallbox works only for AC domestic charge up to 7.4kW (around 6h for full charge) for the Easy Wallbox and 11kW (around 4h for full charge) for the smart connected wallbox (max charging power depends on Countries’ regulation). The fast charge in DC only exists out of home through public fast chargers, for which New 500 La Prima is already equipped with the proper plug and recharging software. Fast charging takes about 5 minutes for 30 miles of charge and 35 minutes for 80% of full charge.

How fast does the charge work, at home and at public charge?

There are different charging options for the New 500, all of them are standard with “la Prima» :
- Domestic charging (up to 3 kW AC) with a mode 2 charging cable
– Timing from 0% to 100% charge: 15h15’
- Public charging (11 kW AC) with a mode 3 charging cable – Timing from 0% to 100% charge: 4h15’
- Fast Charge (85 kW DC) with cable already connected to charger – Timing for 80% charge: 35’ (35' time is not valid to recharge from 20% to 100%) with this solution you can charge 30 miles in 5 minutes.

How long is the Mode 3 Cable?

The cable is around 6m long.

What does Bluetooth connectivity on the Easy Wallbox mean?

Bluetooth Connectivity function of the Easy Wallbox allows the user to set the maximum power available to allow the dynamic load management, daily charging timer, data tracking (charging power/timing/duration), reboot, etc.

Is the wallbox sold together with the new Fiat 500 and included in the price?

Yes, the Easy Wallbox will be included in the price of ‘La Prima’. This wallbox is a ‘plug&charge’ system with no requirement for professional installation for 2.3kW use. The Easy Wallbox is upgradeable to Mode 3, 7.4kW, allowing a full charge in around 6h.

Will you offer some special or additional services or packages, together with the wallbox?

The wallbox is included in the price of «la Prima», together with cable Mode 3 for public charging. Additional services will be disclosed at a later date in the year.

Engine

Which kind of engine equips the new 500?

The new Fiat 500 is equipped with an EDM (ELECTRIC DRIVE MODULE) including an E-Motor with Permanent Magnet and a Gearbox with 9.6:1 ratio. The engine power is: 87 kW

What is the performance of the car?

Top speed: 93 mph (limited)
Acceleration: 9.0 sec 0-62 mph, 3.1 sec 0-31 mph

Maintenance: frequency 1year or 9,300 (whichever first), same as ICE. Each scheduled maintenance service includes electric components and High Voltage Battery checks.
Maintenance costs: scheduled maintenance costs are expected to be much lower than ICE model (up to -35%). The reduction is mainly driven by the absence of many components which have a strong impact on maintenance cost (engine oil, oil filter, air filter, antifreeze liquid, gearbox fluid, spark plugs, belts, clutch, silencer, radiator (and pipework), power steering fluid, alternator, starting motor). Running cost: Running cost is reduced versus ICE models thanks to lower cost of energy, lower cost of ordinary and extraordinary maintenance and lower average taxation applied to EV ownership in Europe.

Technology – ADAS

Which ADAS are standard on the new 500?

On the opening edition «la Prima» you will have the best ADAS technologies available in the market, such as:
- Autonomous Driving Level 2 (FIAT CO-DRIVER)
- Autonomous Emergency Brake with pedestrian and cyclist detection,
- Lane keep assist,
- Intelligent Speed Assistant
- Attention assist (Drowsy Driver detection),
- Auto headlamp on
- Traffic sign recognition and information
- Emergency Call
- Blind spot detection
- Electric park brake
- 360° drone view parking sensor
- High resolution rearview camera with dynamic guidelines

What about the level2 autonomous driving?

Level 2 autonomous driving (FIAT CO-DRIVER) will perform longitudinal control thanks to an iACC (intelligent Adaptive Cruise Control) able to keep speed and distance and to adapt speed to road speed limits, while Lane Centering will perform lateral control by keeping the vehicle centered within the lane. iACC can be activated when speed will reach 19 mph, and will be able to follow to stop, Lane Centering can be activated when speed will reach 37 mph. We are the first to offer this kind of technology on a city car.

Will all the ADAS features be available at launch?

The main ADAS features, including the CO-DRIVER (Level 2 Autonomous Driving) will be available and standard on «la Prima».

Infotainment

What are the main USP of the new infotainment system?

The all new UConnect 5 infotainment system has been designed in order to deliver a smartphone-like user experience to the occupants: Big touch screen (10.25’’) with smartphone projection (Android Auto and Wireless CarPlay); Faster connection (less than 5 secs pairing); Mix and match content to build your own interface (up to three widgets per pages, up to 5 pages, customize your quick actions on 1st surface); embedded Navigation by Tom Tom, with enhanced natural voice recognition. A full TFT 7’’ instrument cluster offers high definiton display, Driving, entertainment, active safety, navigation, phone & media information. Advanced processor ensures crisp and fluid movement graphics.

Is the new infotainment standard on the New 500?

The new infotainment is standard on «la Prima».

Is the system upgradable from remote?

The new infotainment system can be updated with over-the-air technology.

Can I recharge the smartphone wireless?

YES, thanks to the smartphone wireless charging pad located in the dedicate storage compartment.

Can I connect the smartphone to the car wireless?

CarPlay is already available for a wireless connection with the new UConnect 5 Infotainment system. The infotainment system is Android Auto Wireless ready.

Is the system equipped with CarPlay and Android auto? Is it standard?

Yes, they are standard on «la Prima»

What more can you do with the new Infotainment that wasn’t possible on the old one?

Uconnect 5 combined with the Telematic Box Module not only provides the mandatory Emergency Call feature, but also a number of innovative connectivity services:
- My Assistant: an assistance system allowing you to talk with an assistant and ask for help in the event of breakdown or receive support to resolve the issues. You will receive also a report via mail in which it’s possible to visualize current status of your vehicle.
- My Remote: lets you check the battery charge level from your smartphone; schedule vehicle charging during the most convenient time periods; know the exact location of your car; lock and unlock the doors and lights; schedule the air conditioning system.
- My Car: to check the condition of your car, immediately verifying various parameters from tire pressure to service schedule.
- My Navigation: though your mobile app you can send your destination on the car navigator, identify the route, check the traffic, weather conditions along the route and see speed camera; it’s possible also to visualize charging point stations nearby, and graphically display on the maps the reachable area based on real time battery level. Maps will be always kept up to date thanks to over the air updates
- My Wi-Fi: A true hotspot that connects up to eight electronic devices to the network at the same time, as if you were at home. My Wi-Fi also allows you to interact with your car by using the leading voice assistant technology of Amazon Alexa
- My Alert: thanks to this service you can immediately be alerted if your vehicle has been
stolen. Once the theft is confirmed with a police report, security customer assistance helps to recovery it.

Reservation

What are the characteristics of the new Fiat 500 "La Prima"?

Full of exclusive, new features and top-of-the-range technology, the new Fiat 500 "La Prima" is the launch edition of the electric Fiat 500.
Available in two versions, convertible and hatchback, and in 3 colours inspired by nature (Mineral Gray, Celestial Blue and Ocean Green), it comes with full LED headlights as standard, an exclusive roof with the Fiat logo on the convertible version, and a panoramic glass roof on the hatchback version.
Further enhancing “La Prima” are 17" diamond alloy wheels, dashboard fascia and seats upholstered in eco-leather, a new infotainment system with a 7 "digital instrument panel and a 10.25" radio with navigation, compatible with Android Auto and integrated with Apple CarPlay wireless. It is also equipped with an advanced voice recognition system, wireless charging for smartphone, ultra-fast Bluetooth, 85kW fast charge, mode 3 cable for public charging as well as easy Wallbox for home charging.
Safety is well provided for with autonomous level 2 driving (Intelligent Adaptive Cruise Control with Lateral Control), Emergency Call, Intelligent Speed Assist with Traffic Sign Recognition & Information, Attention Assist, automatic emergency braking with pedestrian and cyclist recognition, Lane Control, Urban Blind Spot, 360 ° drone view parking sensors and a high definition rear view camera.
Completing the wide range of features, are Automatic climate control, a Keyless Enter-N-Go system and rain sensors.

What will the price of the new Fiat 500 "la Prima" be?

The price of the new Fiat 500 "la Prima" will be £32,995 for the convertible version and £ 29,995 for the hatchback version before any available incentives. As an electric car, the new Fiat 500 «la Prima» will be able to benefit (subject to customer eligibility checks) from local or state incentives. For full information, always consult the official websites of the relevant local or state authorities.

Registration

Why register on the laprima.fiat.co.uk website to express interest in the new Fiat 500 "La Prima"?

By registering on laprima.fiat.co.uk you can express your interest in the new Fiat 500 «la Prima» convertible or hatchback. Once registered, you will receive full information about your preferred specification and can discover all about it prior to its arrival at Fiat showrooms. Once the new Fiat 500 "la Prima" is available for purchase, you will be among the first to be contacted by the retailer you have selected and you can place your order with them if you wish.

How can I express my interest in the new Fiat 500 "La Prima"?

By visiting the reservation section of the Fiat website laprima.fiat.co.uk you can register and discover all the details of the new Fiat 500 "la Prima".

Are registration and expression of interest a commitment to purchase?

No. Registration on the laprima.fiat.co.uk site and expression of interest are not a binding commitment and, as such, in no way represent any form of order or a sale. We will inform you by e-mail when the new Fiat 500 "la Prima" can be ordered. You will be among the first to be contacted by the retailer you have selected and you can make your order with them if you wish.

By registering on the site, how many cars can I express an interest in?

You may express your interest in a single new Fiat 500 «La Prima» car.

Can I transfer my expression of interest to another person?

No. Each registration is registered to a single user. If a friend is interested in the initiative, they can register and express their interest by accessing the web page laprima.fiat.co.uk

Can I waive my expression of interest?

Yes, you have the right to waive your expression of interest at any time. Just access the webpage laprima.fiat.co.uk, entering with the credentials you created during registration.

Will I be able to cancel my account?

Yes. You can request cancellation by emailing the Data Protection Officer at the email address dpo@fcagroup.com.

Will I have to select a preferred retailer?

Yes, after expressing your interest, you will receive an email. In case you have not selected a retailer, we will contact you via email to allow you to choose one. Once the new Fiat 500 "la Prima" is available for purchase, your selected retailer will contact you and you can then place your order with them if you wish.

What will happen after I register and express my interest?

Your name will be placed on a mailing list to receive all the information about the new Fiat 500 «la Prima». You will also receive an email confirming your expression of interest; this contains a code that you must provide to the Fiat retailer when you decide to order the new Fiat 500 "La Prima".

Can my retailer make a registration on my behalf?

No. Retailers can’t make registrations on your behalf.

Can I register by phone?

Registration is only possible online, via the dedicated platform, on the Fiat laprima.fiat.co.uk website

I still haven’t received confirmation of registration. Why?

Check your spam/junk folder and ensure that the address entered during registration is correct. You can always contact our support at any time on 00 800 3428 00 00.

When can I test drive the car, before registration or before the order?

Unfortunately, it is not possible to test-drive the car in advance.

The new Fiat 500 «la Prima»- Opening Edition

What are the main features of the new Fiat 500 «la Prima»?

Full of exclusive, new features and top-of-the-range technology, the new Fiat 500 "La Prima" is the launch edition of the electric Fiat 500.
Available in two versions, convertible and hatchback, and in 3 colours inspired by nature (Mineral Gray, Celestial Blue and Ocean Green), it comes with full LED headlights as standard, an exclusive roof with the Fiat logo on the convertible version, and a panoramic glass roof on the hatchback version.
Further enhancing “La Prima” are 17" diamond alloy wheels, dashboard fascia and seats upholstered in eco-leather, a new infotainment system with a 7 "digital instrument panel and a 10.25" radio with navigation, compatible with Android Auto and integrated with Apple CarPlay wireless. It is also equipped with an advanced voice recognition system, wireless charging for smartphone, ultra-fast Bluetooth, 85kW fast charge, mode 3 cable for public charging, easy Wallbox for home charging.
Safety is well provided for with autonomous level 2 driving (Intelligent Adaptive Cruise Control with Lateral Control), Emergency Call, Intelligent Speed Assist with Traffic Sign Recognition & Information, Attention Assist, automatic emergency braking with pedestrian and cyclist recognition, Lane Control, Urban Blind Spot, 360 ° drone view parking sensors and a high definition rear view camera.
Completing the ample range of features, are Automatic climate control, a Keyless Enter-N-Go system and rain sensors.

What should I buy if the opening edition will be sold out?

«la Prima» is just the begin, a full range of the New 500 will come during the year, it will be revealed through a dedicated event

How many colours?

Three all-new colours are available: Mineral Grey (metallic) to represent the Earth, Ocean Green (micalized), to represent the sea, Celestial Blue (tricoat) as a tribute to the sky. All inspired by the nature.

How many interiors?

One exclusive interior with a leather free dashboard fascia & leather free seats with Fiat monogram.

When the Opening Edition will be sold out, what can I buy?

«la Prima» is the first step of the new Fiat 500 launch, is the best our new little jewel can offer in terms of style and technology. During the year we will reveal the rest of our range, so there is more to come.

What will the price of the new Fiat 500 "la Prima" be?

The price of the new Fiat 500 "la Prima" will be £32,995 for the convertible version and £ 29,995 for the hatchback version before any available incentives. As an electric car, the new Fiat 500 «la Prima» will be able to benefit (subject to customer eligibility checks) from local or state incentives. For full information, always consult the official websites of the relevant local or state authorities.

*Electric range data given is preliminary and has been determined according to WLTP test procedure methodology. The preliminary values might differ from official final type approval data.