Connected Services

Connect ONE

With Connected Services you'll find practical and easy ways to manage your car, even when you're not in it! We offer a wide range of services to suit your every need. Here you can discover all of our products and services that let you fully connect with your Fiat vehicle.

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Assistance at your fingertips​

Connect ONE is available free of charge for a period of 10 years and assists you in the event of danger or breakdown. A simple press of the SOS button inside the vehicle allows you to contact the call centre platform and receive help. In the event of an emergency, a call is made automatically. If you or your passengers are unable to answer the phone call, the call centre platform identifies your exact location and connects you to the nearest emergency services. Connect ONE also regularly monitors the health of your vehicle, helping you keep on top of servicing and maintenance needs . Always drive knowing you are safe and supported.​

Connect PLUS

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Making life easier

Make life easier with Connect PLUS, available with a free 6-months' trial and then on a paid subscription basis. Designed to provide you with comfort, serenity and to reduce stress during long trips. Connect PLUS offers a set of functions that let you manage your vehicle remotely, such as: controlling the pre-conditioning of your car's cabin temperature and simple management of the charging process. Enjoy an easier life and more relaxed journeys.​

Remote control functions​

Thanks to remote E-Control, you won't need to worry about whether you forgot to lock your car doors, or risk losing your car in a vast car park or unfamiliar streets! With the “MyFiat" smartphone app you can to activate your central locking, turn on your headlights or sound your vehicle’s horn remotely.​


You can also enhance your comfort by pre-heating or cooling the interior of your car to a pre-programmed temperature of 21° before getting behind the wheel. In addition, you can programme activation times for your home wallbox charger.​


You can also analyse your driving habits; assessing your environmental footprint, as well as understanding the impact your driving style has on the health of your vehicle.

Optimised journeys

Optimising your journeys becomes child's play. Enjoy connected route planning without constraints. Thanks to voice recognition, you can always stay focused on your driving and control your route planning with ease. Let yourself be guided by the TomTom navigation software and benefit from alerts about local weather, traffic and danger zones. With automatically updated mapping, you're guaranteed to always find your way and view the latest public charging stations installed. And if you suddenly feel like stopping for lunch, your navigation can easily take you to the next open restaurant.

Thanks to e-ROUTES*, you can plan in visits to public charging stations when it best suits you. Your navigation takes into account parameters such as the range of your vehicle, road conditions, the traffic and the availability of charging points. Everything is planned to ensure that your journey provides the expected driving pleasure you expect. In addition, you have the choice of solutions: with the e-ROUTES* application, a simple screen sharing of your smartphone via your touchscreen is enough to accompany you on all your trips. ​Think about connected services and make your daily life easier.​

*Need to have at least version 11 on Android and 14 on IOS to use the application

Keep an eye on the health of your car​

A well-maintained car is a vehicle you can count on. Take advantage of the alerts in the MyFiat app to remind you of your car's maintenance needs at the right time. During the warranty period, it's essential to follow the manufacturer's recommendations. In addition, you can regularly check all the information regarding your car's health. Therefore you can monitor maintenance periods and keep your car fit for journeys, by ensuring that you always have a vehicle in perfect working order.

Connect PREMIUM*

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Communication for all

Take advantage of this optional pack to provide greater comfort and peace of mind to everyone on board. You'll be able to communicate from your vehicle directly with your connected devices at home, thanks to Amazon Alexa**. What could be more natural than asking when it rains for your garage door to open without having to get out? ​And if your vehicle is suspected of having been stolen you will be alerted, and the police will be able to access the vehicle's location mode to find it as quickly as possible.

​ * Optional pack, requires activation of the Connect ONE pack​
** This connected service is available only for Fiat 500 & Ducato models . Requires that the vehicle has access to a mobile network, and therefore that the network provider's terms of service are accepted. Network services are provided by a third-party provider, such as a mobile network operator (MNO). You agree to use the Network Services in accordance with that provider's terms of service available here.

MY WIFI

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Get connected with your Alexa

Connect with your Amazon Alexa** voice assistant available on board your vehicle. Ask Alexa to play your favourite songs, read the latest news, give the weather, find a location and how to reach it, but also manage your connected devices waiting for you at home. To use the Alexa voice service, activate the WI-FI hotspot offered by Ubigi which also allows you to connect up to 8 devices at the same time. Just for you, Fiat offers you 1 GB data and 3 months' free trial.​

*My Wi-Fi is an optional, paid service you can subscribe to on the My Connect Fiat website (payable from the first month).

**This service is available in Italian and English, French, German and Spanish. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.