Roadside Assistance

Punctured tyre? Flat battery? Lost key? ... Don’t worry! One of our highly trained mechanics is always on hand, wherever you are. Plus, if the problem requires workshop assistance, we’ll take care of towing your vehicle to the nearest authorised service point.

If we need to keep your car in the workshop for repairs, we’ll give you a courtesy vehicle while we fix yours (subject to certain conditions). And more, if the problem occurs while you’re travelling, we’ll take care of the expenses so you can continue your journey, from taxis to get you to the station to car rental so you can carry on with your trip*.

*Remember to check your car’s Warranty & Services handbook so you always have the full terms & conditions available for the services provided.

If your car breaks down far from home*, we’ll get you back safely* – along with your travel companions. That includes the cost of a hotel, if you can’t get going again right away, and the return trip to collect your car after it's repaired. And, if the vehicle can’t be repaired within a day, we’ll cover the expense* of getting your car back to you at a later date.

*Remember to check your car’s Warranty & Services handbook so you always have the full terms & conditions available for the services provided.

The complimentary Roadside Assistance (SARA) is a 1 year assistance product that gives you complete peace of mind 24 hours a day, 365 days a year, Europe wide. This means you can enjoy your Fiat worry free wherever your journey takes you. The product applies to all Fiat vehicles up to 15 years of age and is given to you free of charge as part of the service offer provided by the Fiat Authorised Service Network.* 

* Participating retailers only.

You can call Fiat using the Telephone Number* 00800 3428 0000  for most of the European countries*.  Remember to check the costs of the call if you call by a mobile phone. If your provider charges for 00800 numbers we can also be reached on 0203 450 8702 where local call rates apply.

*Remember to check the costs of the call if you call from abroad or from a mobile phone.

When you have been involved in an accident, be sure to contact Fiat Accident Support Service first, even before  informing your insurance . We will make sure you are in a safe place and get in touch with a nominated “In case of Emergency” contact on your behalf. Our dedicated team can take your call 24 hours a day, 7 days a week, to guide you through the accident process and get you mobile. We will keep your vehicle within our network, ensuring Genuine Mopar Parts are used, providing you with a 5 year repair guarantee (depends on Markets).