TERMS AND CONDITIONS





Official Fiat Website

This is the official website of Fiat Chrysler Automobiles UK Ltd, FCA Automotive Services UK Ltd and FCA Fleet Services UK Ltd ("we" and "us"). You should read these conditions carefully before using this site. You should also read any specific terms and conditions published on this site that apply to individual services on this website (for example the showroom terms and the Fiat Financial Services terms)

References to "Fiat", "we" or "us" are to be read as references to Fiat Chrysler Automobiles UK Ltd. References to "Fiat Group" refer to Fiat Chrysler Automobiles N.V. and its subsidiary companies. References to "you" are to be read as references to the person who is using this website.

We can be contacted by post at the address below or by e-mail to contactfiat@uk-central.com

By accessing this website you agree to be bound by the following conditions when using this website. Headings are inserted for convenience only




Information About Us

Fiat Chrysler Automobiles UK Ltd (company registration number 00201514), FCA Automotive Services UK Ltd (company registration number 2739931) and FCA Fleet Services UK Ltd (company registration number 3385187) are each private limited companies which are registered in England and Wales. Our registered offices and main trading addresses are at 240 Bath Road, Slough SL1 4DX. The VAT registration number of Fiat Chrysler Automobiles UK Ltd is 578353209, the VAT registration number of FCA Automotive Services UK Ltd is 603890836 and the VAT registration number of FCA Fleet Services UK Ltd is 795281293.

Fiat Chrysler Automobiles UK Ltd is a wholly owned subsidiary of FCA Italy SpA, Corso G. Agnelli 200, 10135 Torino, Italy, Registro Imprese Torino / Fiscal code n. 07973780013. Capital Euro 770,000,000 i.v. A single member company.

FCA Italy SpA is a company within the Fiat Chrysler Automobiles N.V. group of companies. Corporate office: 25 St James's Street, London, SW1A 1HA.

FCA Automotive Services UK Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance. Fiat Chrysler Automobiles UK Ltd is the appointed representatives of FCA Automotive Services UK Ltd for the purposes of the Financial Services and Markets Act 2000.


Use/links

1. You agree to use this website for your own personal non-commercial use.

2. This website contains links to other third parties' websites which, if clicked on, result in you leaving this website and entering a third party site. We do not control these sites and make no representation as to the accuracy, completeness, or suitability of any information or products displayed on those sites or assume any responsibility or liability for these sites. These links are provided for information and convenience only and do not amount to a promotion or endorsement of any product, company or service described. Similarly, the presence of any third party advertisement on this website is not an endorsement or recommendation of the products or services highlighted.

3. You may not create links to this website without our express written permission. You will not attempt to interfere with the operation or functionality of this website (including but not limited to) uploading corrupt data or viruses.




Intellectual Property Rights/Copyright;

4. All information, text, images and layout displayed on this website are the exclusive property of Fiat Chrysler Automobiles UK Ltd, other Fiat Group companies or their respective business partners. All rights in this website and the material on it are reserved and no rights of any kind in it shall pass to you. No part of this website may be reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or stored in any retrieval system of any nature, without the written permission of the copyright holder, application for which shall be made to Fiat Chrysler Automobiles UK Ltd. You are only permitted to print, copy, download or temporarily store extracts from this website without our prior permission:
• to the extent necessary for you to access and view this website on line on your computer.
• to the extent that this website provides downloading or printing facilities (such as wallpaper, screensavers and other utilities from the site.

5. All names, marks, logos and images identifying Fiat or Fiat Professional or Alfa Romeo vehicles are the proprietary marks of Fiat Group. All other trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by us in respect of the use of any of them and such use may constitute an infringement of the holder's rights.




Disclaimer

6. We do not warrant that this website will operate without interruption or be error free or that it will be free of computer viruses or other harmful applications. We will not be liable if for any reason this website is unavailable at any time or for any period.

7. We provide this website on an 'as is' basis and make no representations or warranties of any kind with respect to this website or its contents and disclaims all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this website may be out of date at the time you view it or contain technical inaccuracies or typographical errors and we are under no obligation to update the information although we aim to do so. All our liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law and subject to condition 9 below.

8. Due to technical limitations, the colours of vehicles shown on the site may not match the actual colour.

9. Neither we nor any of our directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site or its contents. This is a comprehensive limitation of liability that applies (subject to condition 10 below) to all loss or damage of any kind, however it arises (even if foreseeable) including (without limitation) (i) compensatory, direct, indirect or consequential damages, (ii) loss of data, income or profit (iii) loss of or damage to property (iv) wasted management or office time and (v) claims of third parties.

10. None of the exclusions and limitations in conditions 7, 8 and 9 are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents of for fraudulent misrepresentation.

11. The prices indicated for new vehicles are the list prices published to our dealer network, and which may be subject to change. Price of accessories exclude fitting and painting where required.




Market conditions

12. Products offered for sale may differ from those described or illustrated on this website due to later production changes in specification, components or place of manufacture. The contents of this website are therefore not to be treated as representation as to the current availability of products or services as described or as to products actually offered for sale. The right is reserved to make changes at any time, without notice, to price, colours, materials, equipment, specification and models, and also to discontinue models.




Amendments

13. We reserve the right to alter or amend these terms or any other terms displayed on this website at any time without notice by posting the modified terms on this website and any such modification shall be effective immediately upon posting on the website. Your continued use and access of this website will be deemed to be your acceptance of the modified terms. (This will not affect contracts concluded on the basis of prior versions of the relevant terms.)

14. We reserve the right to withdraw or amend the service and/or information we provide on this website without notice.




Law

15. These terms of web-site use shall be governed by and construed in accordance with English Law and the English courts shall have jurisdiction to resolve any disputes between you and us.

16. If any part of these terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms will not be affected.




Data Protection

17. Please click here for information as to use of your personal data. By using this website, you warrant that all data provided by you is accurate.




Approved Used Cars Terms and Conditions

When using the Fiat Used Car Locator you accept the following terms. These are in addition to the Fiat Website Terms & Conditions.

The Fiat Used Car Locator is administered by Fiat Chrysler Automobiles UK Ltd ("Fiat Chrysler Automobiles UK") for its dealers and is designed to help you search through a selection of used Fiat cars held by the UK Fiat Approved Used Car dealer network to see whether there is available an Approved Used Fiat car that meets your requirements.

The data contained in the Used Car Locator is supplied by Fiat Chrysler Automobiles UK's dealer network. While Fiat Chrysler Automobiles UK have asked our dealers to confirm the accuracy and completeness of the data concerning the vehicles we have not independently verified the accuracy of the data and we make no guarantees or warranties, either expressed or implied, with respect to the data contained within the e-Forecourt. All prices states are subject to change without notice. Although the information is continually updated it is possible that cars shown as being available have already been sold.

The Used Car Locator does not constitute an offer by Fiat Chrysler Automobiles UK or any of its authorised dealers to sell any listed vehicles. If you wish to purchase a vehicle located by your search you should contact your local dealer directly. Choosing a vehicle on the Used Car Locator does not establish any commercial agreement, nor does it give rise to any reciprocal undertaking between you and the dealer. The purchase procedure will only begin once you arrive at the showroom to look at the vehicle you have chosen, exactly as you would in a traditional car-buying situation.

When selling vehicles, your dealer is acting on his own account. He is not the agent of Fiat Chrysler Automobiles UK and has no authority to bind Fiat Chrysler Automobiles UK by any express or implied undertaking or representation. The conditions of sale relating to any vehicle which you may decide to purchase are those contained in the individual sales contract between you and the selling dealer.

None of the vehicles shown have been inspected by Fiat Chrysler Automobiles UK. However our dealers are instructed only to enter the details of any vehicles on the e-Forecourt which they have inspected so as to ensure that they have passed all our required inspection items. "Fiat Approved Used Car" means that a car comes with the benefit of the Fiat Approved Used Car promises from your selling dealer on the Used Car Locator.

The Fiat Approved Used Car promises detailed do not confer any rights other than those expressly set out on the promises page and do not cover any claims for consequential loss or damage. The Fiat Approved Used Car promises are offered as an extra benefit and do not affect your statutory rights as a consumer.




Approved used cars data protection

Your data will be passed to authorised Fiat dealers, enabling them to contact you as soon as possible. Please click here for more information as to how we may use your personal data.




MYFIAT CARD TERMS AND CONDITIONS

1. These terms and conditions govern the use of the reward card known as the " MyFiat Card" and the associated account known as the "MyFiat Account".

2. In these terms and conditions: -

"Authorised Dealer" means a dealership authorised by Fiat to sell or service Fiat vehicles and which is participating in the Programme at the relevant time.

"Benefits" means benefits and rewards including but not limited to, discounts off the normal retail price of goods and/or services.

"Fiat Partner" means a third party, including by way of example but without limitation " The AA", with whom Fiat has contracted to provide benefits to prospective owners or owners of Fiat vehicles.

"Fiat vehicle" means Fiat branded vehicles and any other brand of vehicle which Fiat includes within the Programme (by a statement or posting to that effect on the "MyFiat Portal) or to which a specific offer or promotion under the Programme is expressed to apply.

"In-dealer Benefits" refer to National In-dealer Benefits and Local In-dealer Benefits and any one or more of them.

"Local In-dealer Benefits" refer to Benefits under the Programme offered by an Authorised Dealer on the basis that they must be redeemed at that Dealer.

"MyFiat Account" means, in relation to a MyFiat Card, the web-based account on the MyFiat Portal used for storing information (including information transmitted by using that MyFiat Card) which relates to benefits earned and redeemed under the Programme and the related transactions entered into by the MyFiat Member holding that MyFiat Card in connection with offers and promotions under the Programme.

"MyFiat Card" means a reward card held by a MyFiat Member for transmitting information relating to transactions entered into by that MyFiat Member in connection with offers and promotions under the Programme and the associated Benefits earned and redeemed by that MyFiat Member.

"MyFiat Member" or "you" or "yours" means a person who has registered for a MyFiat Card and opened a MyFiat Account and who has been issued with a MyFiat Card by Fiat and who continues to hold a MyFiat Account.

"MyFiat Portal" refers to the section of the Fiat.co.uk website on which prospective owners and owners of Fiat vehicles may apply for a MyFiat Card and register and maintain their personal details.

"MyFiat Mobile App" refers to the mobile application available in the Apple iOS Store, through which prospective owners and owners of Fiat vehicles can manage a myFiat Account, register for the myFiat Portal and maintain their personal details on the "MyFiat Portal."

"MyRewards" refers to the pages on the MyFiat Portal where MyFiat Members may apply for the MyFiat Card and review the benefits earned and redeemed on their MyFiat Account.

"National in-dealer Benefits" refers to Benefits under the Programme offered nationally by Fiat on the basis that they must be redeemed at any Authorised Dealer.

"Online Benefits" refer to Benefits under the Programme which are offered on the basis that they may only be redeemed on the websites managed by Fiat or one of the Fiat Partners.

"Preferred Dealer" refers to the Authorised Dealer chosen by the Myfiat Member during the MyFiat registration process (as subsequently amended in accordance with condition 20 below).

"Programme" means a facility made available by Fiat to MyFiat Members under the name "MyRewards" which enables MyFiat Members to accrue benefits provided either by Fiat or by an Authorised Dealer or a Fiat Partner.

"Relevant Specific Terms" has the meaning given in condition 6.

"We", "us" or "our" or "Fiat" means Fiat Chrysler Automobiles UK Ltd (company registration number 0201514).

3. By registering for a MyFiat Card through the MyFiat Portal you confirm and acknowledge that you: -
a) have read and accept these Terms and Conditions;
b) are an individual resident in the UK, Channel Islands or the Isle of Man;
c) are aged 17 years or over;
d) are the owner of any Fiat vehicle which you register to your MyFiat Account; and
e) will be using your MyFiat Card and your MyFiat Account for purposes which are outside your business trade or profession.
On completion of your registration a legally binding contract (incorporating these terms and conditions) will come into existence between us, which governs your use of the MyFiat Card and the MyFiat Account. The language of this contract is English.
Shortly after completion of your registration as a MyFiat Member we will send you an e-mail confirming that you have joined "MyRewards". Your MyFiat Card will be sent to you by post at the address which you have given in your on-line application soon after you have joined "MyRewards".
We will keep a copy of the contract (comprising the computer records showing your registration and your acceptance of these terms and conditions) but this is not available for inspection.
Fiat does not charge any fees to a MyFiat Member for opening or operating a MyFiat Account or for the issue of a MyFiat Card.

4. If an individual owns more than one Fiat vehicle, he/she is entitled to register for a separate MyFiat Card and MyFiat Account for each Fiat vehicle which he/she owns. Only one Fiat vehicle can be registered to a MyFiat Account at any one time.

5. YOUR RIGHT TO CANCEL.
a) You may cancel your contract with us for your MyFiat Account and the MyFiat Card at any time within seven working days from the date your contract is created (see condition 3 above for this date). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. To cancel your contract you must notify us in writing:-
i. delivered personally or sent by post to Fiat by, Fiat House, 240 Bath Road, Slough Berks, SL1 4DX (addressed to The Customer Experience Manager); or
ii. sent by e-mail to contactfiat@uk-central.com
b) This provision does not affect your statutory rights

6. Fiat and the Authorised Dealers may from time to time each publish promotions and offers as part of the Programme. Any offers or promotions which form part of the Programme, the Benefits available under that offer or promotion and the way in which those Benefits can be earned and redeemed shall be subject to these terms and conditions. In addition, any such offer or promotion published, the Benefits available under that offer or promotion and the way in which those Benefits can be earned and redeemed shall be subject to any separate terms and conditions applicable to that offer or promotion ("Relevant Specific Terms"). If the Relevant Specific Terms conflict with these terms and conditions, these terms and conditions shall prevail to the extent of the conflict.

7. Fiat shall be entitled to determine, in its absolute discretion, which transactions qualify for the Programme and the values of the Benefits that shall apply. The Fiat Partners participating in the Programme may change from time to time. Fiat cannot guarantee the continued availability of the goods and/or services which are the subject of offers and promotions under the Programme in relation to which benefits may be earned or redeemed.

8. Fiat shall be entitled (at its absolute discretion) to amend the Programme or amend or withdraw the offers and promotions which form part of the Programme at any time without notice by posting details of the amendment on the MyFiat Portal. If the Relevant Specific Terms state that the relevant offer or promotion is available for a specified minimum period Fiat will only withdraw the offer or promotion prior the expiry of that minimum period in exceptional circumstances. Your continued use of your MyFiat Card will be your acceptance of the amendment. A list of offers and promotions available to you from Fiat, the Fiat Partners and your Preferred Dealer are detailed in the MyRewards section of the website www.fiat.co.uk/myfiat. Except as provided in conditions 21 and 23, Fiat or the Authorised Dealer shall not amend or remove Benefits which have already accrued to your MyFiat Account at the time the relevant amendment or withdrawal takes effect.

9. Fiat shall be solely responsible for the Benefits offered under any offer or promotion which it publishes on MyRewards and Fiat shall not be responsible for any Authorised Dealer offer or promotion. An Authorised Dealer shall be solely responsible for any offer or promotion which it publishes and the associated Local In-dealer Benefits and an Authorised Dealer shall not be responsible for any Fiat offer or promotion.

10. Contracts which you enter into with Authorised Dealers in connection with any offer or promotion under the Programme are made directly between you and the relevant Authorised Dealer. Consequently Fiat has no responsibility for the delivery, standard, quality or time of performance of any goods and/or services supplied to you under these contracts or the failure of an Authorised Dealer to award a benefit or honour the redemption of a benefit. Fiat will do what it can to ensure that National In-dealer Benefits are redeemed by the relevant Authorised Dealer. Fiat will accept no responsibility for the failure of a Dealer to award or redeem a Local In-Dealer Benefit. Fiat will only accept responsibility for the delivery, standard, quality or time of performance of any goods and/or services supplied to you by Fiat Partners or the failure of a Fiat Partner to award a benefit or honour the redemption of a benefit if the relevant Fiat Partner has not contracted with you directly to supply these goods and/or services and the associated Benefits.

11. In most cases the Benefits which you earn under the Programme should be accrued on your MyFiat Account prior to being redeemed but certain types of benefits (known as "auto-redeem Benefits") will be added to the MyFiat Account by the Authorised Dealer and redeemed simultaneously during a transaction with the MyFiat Member. Certain Fiat Partners may take time to transmit to Fiat details of Benefits earned or redeemed under the Programme and Fiat is not responsible for any failure, delay or error by a Fiat Partner in notifying Fiat of Benefits earned or redeemed.

12. In order to earn any In-Dealer Benefit you should present your MyFiat Card at the Authorised Dealer to have the relevant transaction details posted onto your MyFiat Account along with the details of the relevant Benefit. In order to earn and redeem any Benefit offered by a Fiat Partner you must follow the relevant procedures stipulated by that Fiat Partner for the Benefit in question.

13. To redeem In-Dealer Benefits recorded to your MyFiat Account, you must advise the Dealer representative before completing your required transaction and present your MyFiat Card.

14. In-Dealer Benefits must be redeemed at an Authorised Dealer.
a) National In-Dealer Benefits can be redeemed at any Authorised Dealer;
b) Local In-Dealer benefits may only be redeemed at the Authorised Dealer which has offered those Benefits to MyFiat Members through the Programme. Local In-Dealer Benefits will only be available to a MyFiat Member if he/she has selected the Dealer in question as his/her Preferred Dealer.
You can only redeem an In-Dealer Benefit at an Authorised Dealer if it is an Authorised Dealer at the time you redeem the benefit.

15. "Online Benefits" can only be redeemed on the relevant website managed by Fiat or the relevant Fiat Partner.

16. 16. Unless obviously implicit in the description of the Benefit or explicitly stated in the Relevant Specific Terms, all Benefits under the Programme may be redeemed only once. If a transaction giving rise to a Benefit under the Programme is cancelled or not completed, Fiat may cancel the relevant Benefit.

17. MyFiat Members may only use one new Fiat vehicle discount, offered under the Programme for each new Fiat vehicle purchase. E.g. Two accrued discounts on a MyFiat Account, each of 10% off the purchase of a new Fiat vehicle, may not be combined on a single purchase to redeem a 20% discount.

18. MyFiat Members may not pool their accrued Benefits on a single transaction under an offer or promotion within the Programme (for example the purchase of new Fiat vehicles e.g. two MyFiat Members each eligible for a 10% discount on the price of a new Fiat vehicle may not combine their discounts in order to receive a 20% on a vehicle purchased by either of them.

19. A MyFiat Member who has more than one Myfiat Account may not pool benefits accrued on more than one MyFiat Account on a single offer or promotion within the Programme.

20. MyFiat Members must advise Fiat of any change in their address, Fiat vehicle ownership (where a Fiat vehicle is registered to the MyFiat Account), details of their Preferred Dealer or contact preferences by amending the relevant details of their MyFiat Card account within the MyFiat Portal.

21. Fiat reserves the right to terminate the Programme at any time by posting a notice of termination on the MyFiat Portal not less than 21 days before it is to take effect. In the event that Fiat exercises its termination rights under this condition: -
a) any Benefits offered by Fiat or an Authorised Dealer which are accrued under the Programme at the time of termination will be available for redemption in accordance with these terms and conditions and any Relevant Specific Terms for a period of 1 year from the date of termination of the Programme (unless it is expressed to lapse earlier under the Relevant Specific Terms); and
b) Any Benefits offered by a Fiat Partner which are accrued under the Programme will automatically lapse. Termination of the Programme will terminate your use of your MyFiat Account for the purposes of the Programme and your use of your MyFiat Card except to the extent necessary to facilitate redemption of accrued Benefits as set out above.

22. Fiat may temporarily suspend all or part of the Programme and/or the use of MyFiat Cars and MyFiat Accounts to the extent necessary to solve any technical problem or for operational maintenance or to make improvements or for the purpose of ensuring network or information security. Fiat will give advance notice of this on the MyFiat Portal except in the case of an emergency or an urgent technical problem. In such cases, Fiat will aim to restore the service as soon as reasonably practical.


a) where Fiat has good reason for believing he/she has violated any material provision of these terms and conditions or the Relevant Specific Terms and, if the violation can be remedied, Fiat has first given not less than 5 days notice of the violation to the MyFiat Member requiring it to be remedied and the MyFiat Member fails do so;
b) he/she repeatedly breaches any of these terms and conditions and/or any Relevant Specific Terms in a manner that reasonably justifies an objective opinion that their conduct is inconsistent with their having the intention or ability to give effect to such terms;
c) if no benefits have been earned or redeemed during the preceding 12 months; or
d) for any other good reason . Fiat has the right (in advance of or without exercising such right of termination) to disable any access code, username, password or other information provided to a MyFiat Member at any time if, in Fiat's reasonable opinion, any of the circumstances in paragraphs (a) to (d) above apply to that MyFiat Member.

24. The MyFiat Member may terminate his MyFiat Card on not less than 5 days notice by giving written notice to that effect to Fiat.

25. On termination of your MyFiat Card and My Fiat Account all accrued Benefits under the Programme will be automatically cancelled except in the circumstances stated in condition 21 (a) above. References in these terms to "termination" of a MyFiat Account, include Fiat removing the functions of that Account which relate to use of the related MyFiat Card and the recording/viewing of benefits earned and redeemed but otherwise continuing to make the MyFiat Account available for other Fiat authorised use outside the Programme.

26. The value of Benefits on your MyFiat Account are not normally transferable. MyFiat Members may only transfer a benefit accrued to their MyFiat Account under the Programme, to a third party where expressly permitted to do so under the Relevant Specific Terms. A Benefit can only be redeemed in accordance with the Relevant Specific Terms. No benefit offered under the Programme has any redemption value except as provided within the Relevant Specific Terms or any cash equivalent. If you change your Preferred Dealer, you will not be able to earn any Local In-Dealer Benefits offered by your previously nominated Preferred Dealer or redeem any Local In-Dealer Benefits which you have accrued in relation to your previously nominated Preferred Dealer.

27. All Benefits under the Programme are offered solely to current owners of Fiat vehicles unless otherwise stated in the Relevant Specific Terms. When you cease to be the owner of the Fiat vehicle registered to your MyFiat Account all accrued Benefits under the Programme which are specific to that vehicle will lapse.

28. A Benefit will not have accrued under the Programme unless all applicable conditions for accrual (as set out in the Relevant Specific Terms) have been satisfied at the relevant time.

29. MyFiat Cards are our property and must be returned to us at our request or destroyed by you when no longer valid for use. You are responsible for your MyFiat Card and, if the card is lost or stolen or you think an unauthorised person knows any security code, password or account number, you should immediately contact Fiat by post addressed to at The Customer Experience Manager, Fiat House, 240 Bath Road, Slough Berks, SL1 4DX or call The Fiat Experience Centre (on 00800 3428 0000 select option 2), or e-mail contactfiat@uk-central.com

30. Law and Jurisdiction. These terms and the Relevant Specific Terms shall be governed by and construed in accordance with English Law and the English Courts shall have jurisdiction to resolve any disputes between you and us in relation to your MyFiat Card, your MyFiat Account, the Programme and Benefits under the Programme. If any part of these terms or any Relevant Specific Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms will not be affected.

31. Data Protection . Your personal data which is recorded in relation to your MyFiat Card, your MyFiat Account and your participation in the Programme will be passed to Authorised Dealers and relevant Fiat Partners. The data will be used to facilitate and record the earning and redemption of Benefits under the Programme. Please click here to go to our Privacy Policy for more information as to the use of your personal data.

32. Complaints. Complaints about the Programme and the earning and redemption of benefits under can be made by e-mail or telephone to The Fiat Experience Centre (on 00800 3428 0000 select option 2), or e-mail contactfiat@uk-central.com. We will respond to complaints from MyFiat Members as quickly as possible and we will use our best efforts to find a satisfactory solution to these complaints in a way in which the MyFiat Member could reasonably be expected to be satisfied. This obligation does not apply to vexatious complaints (i.e. complaints which are clearly unsubstantiated or malicious). We will have the final decision as to whether any individual transaction qualifies under the Programme and/or the value of the applicable benefits but if you provide us in good time with reasonable documentary evidence in support of your complaint we will consider this carefully when reaching our decision.

33. Website. Your use of the MyFiat Portal and your MyFiat Account is subject to the general terms and conditions. In order to access the MyFiat Portal and your MyFIat Account, you will need to maintain at your own cost a computer with the appropriate internet access. It is your responsibility to ensure that any equipment used by you to connect to or use the MyFiat Portal and your MyFiat Account is operative and connected and used in accordance with any instructions, safety and security procedures applicable to the use of that equipment and/or the standards that Fiat has notified to you.

34. Notices. When using the MyFiat Portal and your MyFiat Account, you accept that communication with us will be mainly electronic. We will contact you by e-mail (at the address provided by you on the MyFiat Portal or provide you with information by posting notices on the MyFiat Portal. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. Notice will be deemed received by you and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the e-mail address specified on your MyFiat Account.
All notices given by you to us must be given to Fiat sent by post addressed to the Customer Experience Manager, Fiat House, 240 Bath Road, Slough Berks, SL1 4DX or by e-mail to contactfiat@uk-central.com.

35. We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. We will give not less than 21 days notice of any such change by posting details of the change on the MyFiat Portal. Your continued use of your MyFiat Account and your MyFiat Card will be acceptance of the revised terms and conditions. Any changes will not affect Benefits accrued to your MyFiat Account at the time the change takes effect.



TERMS AND CONDITIONS - Fiat 500X Selfie Tour


1.    By entering this promotion, you agree to these terms and conditions and the separate Terms of Vehicle Use below, which will at that time become binding between you and the Promoter, Fiat Chrysler Automobiles UK Ltd.

2.    Your participation in the promotion is in consideration for the Promoter allowing you to enter it and giving you the opportunity to win a prize.

3.    You must be a resident of the United Kingdom to enter into this promotion and receive the prize if you win.

4.    The promotion is open to all UK residents aged 18 years or over only, who are holders of a valid UK or EU driving license.

5.    Employees of Fiat UK companies, their Agencies, authorized dealers and immediate families are not eligible to enter into the promotion.

6.    Only one entry is permitted per household via the online route of entry mentioned in point 7 and no bulk or third party entries are permitted.

7.    To enter the prize draw for the chance to win a Fiat 500X for the weekend, you must

a.    Take a selfie with the Fiat 500Xs on tour and post it to Facebook or Twitter or Instagram with the hashtag #500XTourSelfie. The Fiat 500X Italian Crossover Tour will be travelling on Saturday 4th July and Saturday 11th July – 19th July 2015.

b.    In order for the Promoter to contact the winner, entrants must follow or like Fiat UK on Facebook, Twitter or Instagram (depending on which entry route used). This must be carried out before the picture is posted.

8.    There will be one (1) prize draw drawing three (3) winners in total who will receive a fully fuelled Fiat 500X for a weekend period of three (3) calendar days, subject to these terms and conditions and the separate Terms of Vehicle Use. The Fiat 500X will be delivered to the winners on Friday Morning and collected Monday Morning on the agreed weekend. The prize must be taken by 31st August 2015.

9.    Prizes are not for re-sale, are non-refundable and non-transferable. No cash alternative is available.

10. All entries to the draw into the promotion must be received by no later than 11:59 pm hours (GMT time) on Sunday 19th July 2015, at which time the promotion will end (the Closing Date).

11. Unless otherwise stated, the winners will be selected at random by an independent third party after the Closing Date.

12. All prizes must be taken by the named winners. Winners may be requested to provide proof of ID (driving license) when picking up the Fiat 500X. ID must be in the name of the person who has entered the prize draw. Proof of address must be in the name of the person who has entered the prize draw and failure to do so may result in prize entitlement being withdrawn.

13. The winners will be notified within five (5) days of the promotion Closing Date Via a private message on the social network they entered.

14. Proof of entry will not be accepted as proof of receipt of entry.

15. Winners of the prize draw must confirm to the Promoter they accept their prize within five (5) days of notification from the Promoter. In the event that a winner does not respond within five (5) days, the Promoter reserves the right to withdraw the prize entitlement and select another winner from the remaining entries.

16. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission; communication’s line failure, theft or destruction or unauthorised access to, or alterations of entries, and reserves the right to take any action that may be available. If for any reason this promotion is not capable of running as planned, due to causes including, but not limited to tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to: (a) disqualify any individual who tampers with the entry process; or (b) take any action that may be available, including subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

17. In the event of unforeseen circumstances, the Promoter reserves the right to substitute a prize or prizes with one of equivalent or greater value.

18. No purchase is necessary in order to enter the promotion. There is no fee charged to enter this promotion other than the cost of you accessing the Internet that you would otherwise have.

19. Winners agree to allow the Promoter to use their name, likeness (including photographs) and story for advertising and publicity purposes without additional consent or remuneration.

20. These terms and conditions and the Terms of Vehicle Use, and any instructions from the Promoter, constitute the entire agreement between you and the Promoter, superseding any prior agreements between you and the Promoter. Any failure or delay by the Promoter in exercising or enforcing, or partial exercise or enforcement of, any right or provision of these terms and conditions shall not constitute a waiver of such right or provision (or waive any further exercise or enforcement) or any other right or provision. If any provision of these terms and conditions or the Terms of Vehicle Use are found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision and the other provisions of the terms and conditions and the Terms of Vehicle Use will remain in full force and effect.

21. Your data will be held in accordance with the Data Protection Act 1998 and in accordance with Fiat Chrysler Automobiles UK Ltd privacy policy .

22. Except in the case of death or personal injury arising from its negligence, or in respect of fraud, and so far as is permitted by law, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from:

a.    any postponement or cancellation of the promotion which is beyond its reasonable control;

b.    Any act or default of any third party supplier.

23. The Promoter may terminate these terms and conditions or any prize if you do not comply with any of these terms and conditions and the Terms of Vehicle Use or are unlikely to do so, or if any circumstances beyond the Promoter’ reasonable control prevent or restrict the Promoter or any other person or party from providing the prizes or any aspect of the prizes.

24. The Promoter’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.

25. The Promoter is not responsible for incorrect or invalid contact data submitted by the participant.

26. The terms and conditions and the Terms of Vehicle Use shall be exclusively governed by the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

27. The information an entrant provides will only be used in accordance with these terms and conditions, the Terms of Vehicle Use and our privacy policy. Any questions, comments or complaints about this promotion must be directed to the Promoter.

28. Promoter’s details: Fiat UK Fiat House, 240 Bath Road, Slough, SL1 4DX. Fiat UK is a trading name of Fiat Chrysler Automobiles UK Ltd.

 


TERMS of Vehicle Use:

 

1.    The Winner must possess a valid credit card and a current UK or EU driving licence that has been valid for at least one year.  Promoter may in its absolute discretion allow a Winner with endorsements to win the prize.

2.    The Promoter and its representatives reserve the right to refuse the prize if it has cause to believe that any such Winner is under the influence of drugs or alcohol, or is not the person named on the driving licence/credit card provided or is otherwise deemed to be unsuitable to take responsibility for the vehicle.

3.    The vehicle may be used in England Wales and Scotland only. The vehicle may not be used in Northern Ireland, Isle of Wight, Isle of Man, Channel Islands or the Scottish Isles. The vehicle must not be taken abroad.

4.    Delivery and collection will take place between Friday and Monday of the agreed weekend dates. The vehicle will be delivered to the Winner’s home address.

5.    If the Winner fails to make the vehicle available for collection after the weekend period of three (3) calendar days, The Promoter shall be entitled to charge a daily rental charge of £25 plus VAT per day for the period until the vehicle is returned to The Promoter. The Promoter may make any such charge by means of a deduction from the Winner’s credit card account. Failure to return the vehicle following a written notice is a breach of this agreement. A notice requiring a Winner to return a vehicle may be sent by facsimile, post or email to the address on the Winner’s driving licence or such other address provided by the Winner.

6.    The Winner will have the benefit of third party insurance for the duration of the weekend prize. Cover explicitly excludes racing, pace making, reliability trials, speed testing, off-road use, use while towing trailers or use for hire or reward. Use of the vehicle for any such purpose is strictly prohibited. The Winner is responsible for a £250 plus VAT excess on all claims. Any damage to the vehicle incurred through Winner negligence shall be the responsibility of the Winner and The Promoter reserves the right to charge for any such damage, including by means. Any property carried or left in the vehicle is at the Winner’s own risk. The Winner must ensure that any personal belongings are removed from the vehicle at the end of the loan, as The Promoter will not held liable for any loss or damage.

7.    Vehicles will be covered by Fiat Roadside Assistance. In the unlikely event the vehicle breaking down, the Winner should contact Fiat Roadside Assistance on 0080034280000. If the vehicle cannot be driven, Fiat Roadside Assistance will arrange recovery to a Fiat Authorised Dealer and organise alternative transport; in this instance the Winner needs to present a full and current EU driving licence and valid credit card in order for the hire vehicle to be arranged. Fiat Roadside Assistance does not cover certain self-induced incidents, such as the use of incorrect fuel, lost/stolen keys or instances where keys have been locked inside the vehicle; in such circumstances a charge may be applied.

8.    The vehicle will remain at all times in the ownership of The Promoter and may not be sold, hired or used for reward or hire.

9.    A fully fuelled Fiat 500X will be delivered. The fuel level will be noted on delivery and collection. The Fiat 500X must be returned on a full fuel tank. If on collection, the fuel level is less than on delivery, The Promoter shall be entitled to charge the costs for refueling to the delivery level to the Winner’s credit card. No refund is payable for vehicle returned with additional fuel.

10. The Winner should take good care of the vehicle and return it in the same condition as when delivered. No accessories or parts are to be removed from or affixed to the vehicle. If any damage is noted upon delivery or collection, please ensure that it is marked clearly on the delivery/collection document. If the weather is unsuitable for an appropriate inspection, please note this on the form.

11. The Promoter may charge the Winner for any damage and/or missing items that were not identified on the initial delivery document. Any such charge will be made by means of a deduction from the Winner’s credit card account.

12. The Promoter will pay any City Congestion Charge (including but not limited to Central London) incurred on the day of delivery and the Winner will be responsible for payment of any subsequent Congestion Charges, including any incurred on the day of collection.

13. The Winner must not drive a vehicle in a manner which would render void the insurance policy of The Promoter which covers its use during the weekend prize or in contravention of any Road Traffic Act or Construction and Use Regulation. The Winner will be responsible for any loss or damage arising due to the vehicle being driven in a manner which renders the insurance void.

14. The Winner shall not permit the vehicle to be driven by a person who is not licensed to drive it or who is under the influence of alcohol or drugs, nor may it be driven in the event of mechanical , electrical or structural failure, if further damage might be caused.

15. No hand held mobile phones or other devices likely to interfere with the Winner’s concentration are to be used, when driving the vehicle.

16. Any fixed penalties, fines, charges or tolls (including parking or speeding fines and congestion charges) incurred during the test drive are the responsibility of the Winner. Where any such fine or charge is not paid by the Winner and The Promoter pays such fine or charge, the Winner will be required to reimburse The Promoter plus an administration fee of £25 plus VAT. The Promoter shall be entitled to deduct such fines or charges from the Winner’s credit card account number given to The Promoter by the Winner. This does not preclude The Promoter from seeking to recover any such charges by other means.

17. These Terms of Vehicle Use are subject to the laws of England and Wales and to the exclusive jurisdiction of its courts.